Royal Bank of Canada
Job title:
Manager, Digital Products & Initiatives
Company
Royal Bank of Canada
Job description
Job SummaryJob DescriptionWhat is the opportunity?Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications? Come join us!Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.We believe that innovation should drive all that we do, in challenging assumptions and being big and bold with our ideas. We support our people in developing the technical, business and professional skills needed to be successful. You will work with partners from across the company, participate in networking events, and have access to a wide variety of supports including mentorship. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.Join the IDEA (Innovation, Digital, Expertise & Upskilling, Architecture) team in GFT. We partner with teams from across RBC in order to help them translate ideas into digital tools that help RBCers get stuff done. We are hiring for Manager, Digital Products & Initiatives and in this role, you will ensure the continued success of RBC Connect, One RBC, and support Upskilling initiatives. Your strategic mindset, passion for innovation, and strong communication skills will position you for success in this high-impact role.RBC Connect:Training: Deliver training sessions and demos; Training modules include Getting Started on RBC Connect, Document Collaboration, Community Management, Content Management, and Project Management on RBC ConnectTechnical Liaison: Liaise between employees and our technical team, as well as vendors, to identify and report software bugsOne RBC:Requirements gathering: Coordinate with technical team and business partners as new use-cases are introduced in One RBC, so that key activities are tracked and delivered in a timely mannerUser Support: Co-ordinated with the offshore Support team to ensure that any questions related to RTP are addressed in a timely manner.GFT Upskills:Generate regular and ad-hoc reports using Excel and other data visualization toolsClean, organize, and validate Excel spreadsheets to ensure accuracy and completenessPerform data analysis to identify patterns and insights to inform decision-making of Upskilling initiativesWhat do you need to succeed?Must have:Strong analytical skills with the ability to interpret complex data and make strategic decisionsProficiency in Microsoft Excel, including advanced functions, pivot tables, etc.Familiarity with data visualization tools (e.g., Tableau, Power BI)Strong Communication skills (oral and written) with the ability to communicate clearly and concisely to all levels of the company and have a talent for making the numbers, measure and targets come aliveAbility to thrive in a fast-paced environment with strong prioritization skills, and to deal with ambiguous problems while adhering to delivery excellence among tight timelinesIndependent, self-directedStrong relationship management skills with impact and influence ability among stakeholdersNice-to-have:2 or more years of experience working in a complex digital communications or community management environment with demonstrated excellence in developing, implementing and monitoring strategic digital communications programsDemonstrated ability to work collaboratively with corporate communications, HR, privacy & compliance, risk, legal, InfoSec and other teamsDemonstrated strong project and time management skillsBilingual English/FrenchKnowledge of HTML, JavaScript and CSSWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work, take on progressively greater accountabilities, and build close relationships with clients#Ll-Hybrid
#Ll-POST
#TECHPJJob Skills Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Project Management, Results-OrientedAdditional Job DetailsAddress: RBC CENTRE, 155 WELLINGTON ST W:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2024-07-12Application Deadline: 2024-07-26Inclusion and Equal Opportunity EmploymentAt RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
Expected salary
Location
Toronto, ON
Job date
Sun, 14 Jul 2024 02:48:53 GMT
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