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Job title:

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Company

JRoss Recruiters

Job description

DescriptionOperations Management:

• Oversee daily operations of the General Store, ensuring smooth functioning across all departments.
• Implement and maintain operational policies and procedures to enhance productivity and customer satisfaction.
• Ensure compliance with health, safety, and liquor licensing regulations.

Financial Management:

• Develop and manage budgets, financial forecasts, and P&L statements.
• Monitor financial performance, identify areas for cost reduction and revenue enhancement.
• Implement strategies to achieve financial targets with expected annual sales of $3-4M.

Team Leadership:

• Recruit, train, and supervise a diverse team of ~20 employees.
• Foster a positive work environment and promote high performance and customer service excellence.
• Manage team performance to ensure deliverables are met.

Customer Experience:

• Establish, train, and maintain customer service protocols.
• Address customer inquiries, feedback, and complaints in a timely manner on all channels.
• Develop strategies to enhance overall customer experience and build community and customer loyalty.

Inventory and Supply Chain Management:

• Manage inventory levels for liquor store, grocery, and takeout operations.
• Develop and maintain supplier relationships, negotiate contracts, and ensure efficient stocking processes.
• Work with team to ensure visual presentation standards meet brand expectations and enhance customer experiences.

Marketing and Sales:

• Collaborate with the leadership team on promotional campaigns and events.
• Identify cross-selling and upselling opportunities across store segments.
• Monitor market trends and competitor activities.

Operational Systems:

• Implement and manage Inventory software system for inventory control and POS (Lightspeed).
• Handle invoicing, weekly payroll, and tips distribution.

Start-Up Leadership:

• Lead start-up phase including hiring, systems setup, and merchandising.
• Develop and implement effective operational strategies from the ground up.

Challenges:
Starting from ground zero, the GM will oversee hiring, systems setup, merchandising, and establish operational protocols for a successful launchRequirements

• Proven experience as a General Manager in retail liquor store, grocery, or food service management.
• Strong organizational, inventory management, and communication skills.
• Excellent leadership and team management abilities.
• Entrepreneurial mindset with a passion for start-ups and new ventures.
• Knowledge of health, safety, and liquor licensing regulations.
• Proficiency in MS Office and POS systems.

Corporate Culture

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional growth.
• Dynamic and collaborative work environment.

Position TypePermanent

Expected salary

$85000 – 95000 per year

Location

Squamish, BC

Job date

Fri, 28 Jun 2024 05:13:09 GMT

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