Danish Refugee Council
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Job Description
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Description
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DRC currently operates in two provinces in the DRC, including the North Kivu province, Greater North Kivu region (GNK), where the Area Manager plays a central role in the implementation of DRC projects. Indeed, the Area Manager structures and supervises the work of the programmatic and support teams of the province, while being the ambassador of DRC in the province, promoting the strategic positioning of DRC. DRC is therefore looking for a motivated person to take on this high-responsibility position. We are looking for a person capable of supervising all of DRC’s activities in the GNK (program, supports and security), but also capable of participating in the development and implementation of DRC’s strategy in the GNK. DRC’s sectors of intervention in the GNK are protection (GBV and child protection), economic recovery, education and WASH.
General objective of the role:
The Area Manager oversees DRC’s activities and teams and represents the organization throughout the North Kivu province. The main base is located in Beni. The localities in which DRC works are particularly affected by armed conflicts.
- Manage and supervise all activities of the province
- Ensure compliance with DRC policies and lessor rules across all activities in the GNK
- Supervise the deployment of teams in the field, taking into account security and DRC acceptance in the intervention areas
- Represent DRC in coordination meetings and position the organization according to our response capacity
- Ensure the proper functioning of accountability mechanisms to ensure transparency with beneficiaries, communities, local and provincial authorities, donors, and partners (NGOs and UN)
- As a member of the eSMT (extended senior management team), the Area Manager contributes to the development of the mission’s policies and strategies, as well as their implementation, through daily management in the GNK.
- The Area Manager provides support and advice to the SMT (senior management team) in order to ensure the quality of the programs and reduce the risks of the organization, whether at the programmatic, support, or security level.
Responsibilities:
Management
- Directly manage the support team in the region (logistics, finance, security, HR), as well as the coordination of project teams in the DRC, in close collaboration with the project management team.
- Directly manage project teams in the absence of a project manager.
- Coordinate teams and ensure good communication between different departments.
- Manage, forecast and plan all human resources issues for the intervention area
- Oversees all activities in the area including financial management, implementation of activities, supervision of logistics and purchasing.
- Ensure compliance of activities with the operations guide and the programme guide, and report any problems or risks to the national coordination.
- Lead, train and supervise teams to ensure that activities meet DRC quality standards.
Representation, coordination and reporting
- Represent DRC in the intervention zone and therefore attend all meetings relating to the implementation and positioning of DRC in the zone;
- Actively participate in coordination to ensure the relevance of DRC interventions in the area;
- Maintain good relations between DRC, local government and authorities;
- Ensure good relations with donors, partners and all stakeholders present in the area.
Programming development
- Lead the implementation of the country’s strategy in its area of intervention;
- Provide an analysis of the humanitarian context in the intervention area in order to support the development of projects and adapt the implementation of ongoing projects to maintain the relevance and quality of DRC programming;
- Identify humanitarian gaps and needs to guide programming;
- Ensure the quality of programs in accordance with DRC standards;
- Support the writing of projects and reports relating to programming in his/her field.
Security
- Manage and ensure that DRC interventions are carried out in accordance with DRC security standards;
- Share the analysis with the Security Advisor and the National Director in order to make strategic security decisions specific to the intervention zone;
- Ensure that DRC employees in the area comply with security procedures and guidelines;
- Report any security issues to management.
About you
All DRC roles require the job holder to have mastered the DRC core competencies:
- The pursuit of excellence: Focusing on achieving results while ensuring process efficiency.
- Collaborate : Involve stakeholders and encourage feedback.
- Take the initiative: Take ownership and initiative while aiming for innovation.
- Communicate: Listen and speak effectively and honestly.
- Demonstrate Integrity: Maintain and promote the highest standards of ethical and professional conduct in relation to DRC’s values and code of conduct, including protection from sexual exploitation, abuse and harassment.
Experience and technical skills:
- Relevant university degree (key sector, finance, project management, or other)
- Minimum 5 years of experience in team management, project management, and in the humanitarian sector
- Experience in management in volatile and armed conflict contexts
- Experience with donors including ECHO, BHA, SIDA, FCDO, Humanitarian Funds and UN agencies – including good knowledge of their contractual rules
- Proven experience in Project Management;
- Proven leadership skills
- Practical experience in Supply Chain, Financial Management, Human Resources and Administration
- Good understanding of the concepts of security and community acceptance
- Fluent in French and English
- Great capacity for synthesis and written skills (in French and English)
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