Senior Product Designer

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

We’re looking for a Senior Product Designer who expects more from their career. It’s a chance to extend and improve dunnhumby’s Design team. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers and brands.

Joining our growing Design team, you’ll work with world class and passionate people to unlock the value of data for our Retail and Brand clients through our portfolio of digital solutions powered by data science.

What you’ll be working on

As a hands-on senior product designer, you will work within our Media team, designing valuable experiences for our platform, keeping user needs and business goals at the forefront. Collaborating within an agile, global team, you will work closely with designers, engineers, data scientists, and product managers to tackle problems uniquely and effectively. Your excellent communication and collaboration skills will be essential in preventing siloed thinking and efforts.

You will support the Product Design Principal and Product Design Manager in defining standards and guidelines across design and research, ensuring consistency and quality in the product experience.

As a strategic thinker, you will pay attention to both the small details and the big picture, setting service KPIs (Key Performance Indicators) to ensure product design positively impacts business outcomes such as customer satisfaction, financial performance, and growth. Additionally, you will guide our engineering teams in executing the user experience, clearly communicating vision, designs, and the rationale behind design decisions.

Key accountabilities

• Provide Design Leadership: Guide product delivery teams, collaborating with product managers, user researchers, engineers, and data scientists to develop high-quality, user-centric experiences.
• Translate Requirements: Convert requirements into user flows, wireframes, mock-ups, and prototypes for intuitive user experiences.
• Manage Design Work: Assist the Product Design Principal or Manager in overseeing design work within a product space, ensuring clear communication with other teams.
• Validate Designs: Use common research practices to validate designs with end users and present findings to team members and stakeholders.
• Promote Systematization: Advocate for reusability in design, leading componentization, and contributing to the design system.
• Articulate Design Value: Communicate the importance of design in daily interactions with non-design team members.
• Lead Workshops: Conduct design talks and process improvement workshops with the Product Design Principal and Manager.

What we expect from you

• User Experience Design: Proficiency in creating, designing, validating, and measuring product experiences, supported by a portfolio of design work and case studies.
• Educational Background: Ideally, a degree in UX Design, Product Design, Human-Centered Design, Graphic Design, Communication Design, or a related field.
• Design Software Expertise: Expert skills with Figma and Adobe Creative Suite, along with familiarity with industry-standard design tools and technologies.
• Leadership and Storytelling: Excellent leadership, communication, and storytelling skills to effectively convey ideas to stakeholders.
• User-Centered Design and Research: Strong practice of user-centered design methodologies, including conducting user research and usability testing.
• UX/UI: Expertise in user experience and UI design, with the ability to articulate design decisions and strategies to diverse stakeholders.
• Agile Development: Experience with iterative design processes within an agile development environment.

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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