Statement of Work (SOW) Support Advisor – Public Sector Resourcing Team (PSR)

Job title:

Statement of Work (SOW) Support Advisor – Public Sector Resourcing Team (PSR)

Company

Alexander Mann Solutions

Job description

Thought provoking content from industry leaders related to the world of talent.An Eye on TomorrowExplore the top talent acquisition trends in the Banking sector.SearchCatalystThought provoking content from industry leaders related to the world of talent.An Eye on TomorrowExplore the top talent acquisition trends in the Banking sector.SearchJob Title: Statement of Work (SOW) Support Adviser – Public Sector Resourcing Team (PSR)Career Level: 2Location: Belfast prirotised, but open to UK applicantsWorking Hours/Shifts: 37.5 hours/weekEmployment Type: PermanentWe have an exciting opportunity to join our PSR Team as a SOW Support Advisor.If you have a passion for doing things better – for both your clients and your career – bring it to AMS and unleash your potential.​Bring your curiosity and questions, and together we’ll discover solutions that make the career dreams of our candidates a reality. Bring your true self and your ideas to the table, there’s always room for you and we’re always listening.What does a “day in the life” of my new team look like?You will collaborate with SOW Procurement Consultants, SOW Suppliers and customer stakeholders and will be accountable for managing a portfolio of Statement of Work (SOW) Requests ensuring the Contracting Authority receive an excellent service.You will report to the SOW Administration Team Leader and be part of a SOW Support team and will collaborate with SOW Procurement Consultants and SOW Supplier Management to support the end-to-end SOW process ensuring accurate delivery in line with agreed timelines.Key Responsibilities –SOW System management:

• Managing the SOW end to end activity through Vendor Management System(VMS, SAP and Fieldglass) and serve as Subject Matter Expert
• Helping facilitate the creation of SOW Reporting and Operational Contracts Manager (OCM) SAP Fieldglass accounts as well as adding cost centres and key customer information
• Supporting the use of VMS technology by OCMs, stakeholders and Suppliers to ensure transaction activity is recorded within the VMS
• Responsible for ensuring closure of SOWs via VMS after all invoicing/receipting has been completed
• Training new team members on the end-to-end SOW process
• Manage own workload allocation, collaborating with the SOW Procurement Consultant to deliver the SOW process including competitive bid tenders
• Responsible for ensuring the data in Fieldglass is accurate and up to date at all times
• Responsible for the management of the Purchase Order (PO) process and ensuring the PO number is captured against the SOW in Fieldglass

Stakeholder management and communication:

• Building and maintaining meaningful and key relationships with, OCMs and Suppliers using phone, email, MS Teams and Fieldglass
• Accountable for management of the PSR SOW Operations inbox
• and facilitating the management of customer stakeholder and vendor queries throughout the process
• Work in partnership with SOW Consultants and Supplier Management team to deliver a seamless service to stakeholders
• Accountable for highlighting to the SOW Administration Team Leader any delays in the process as a result of Contracting Authority activities i.e., delayed approvals
• Liaising with key client stakeholders and teams, including Finance and Technical teams

Outputs:

• Support achievement of SOW Key Performance Indicators
• Achieve 100% Service Level Agreements
• Deliver seamless SOW end to end service through the continued expansion of SOW and Fieldglass across new contracting authorities
• Support growth of team and training of new team members
• Deliver exceptional client experience
• Identify opportunities for continuous improvement
• Deliver 100% data integrity and accuracy when processing SOWs to ensure accurate reporting in the VMS and accurate Purchase Requisition/PO creation

What do I need to succeed in this role?Must haves:

• Experience in working within Public Sector or supporting an Organisation that support the Public Sector
• Experience working within an administrative function
• Experience in working as part of a remote team
• Excellent oral/written communications and organisational skills
• Experience in using a variety of methods of communication including phone, email and MS Teams to build rapport with stakeholders
• Ability to establish and maintain effective working relationships
• Ability to work in an agile and ever-changing environment, being able to foster a culture and reputation of continuous improvement and operational excellence
• Experience in managing an inbox with multiple queries and issues in a timely manner

Nice to haves:

• Experience with SAP Fieldglass or another VMS system and the SOW module

Why AMS?We strive to do things better for the world’s most demanding brands. Is it challenging? Yes. But it’s a challenge that brings us together, where support, collaboration and inclusiveness empower you with a feeling of belonging. ​Bring your goals and ambitions. We give you the trust, independence, and flexibility to run your career your way. Our support will bring you opportunity.​Our evolution is happening now, let’s bring it-together.Who will I be working with?AMS has recently been awarded the new Workforce Solutions Framework (WSF), a notable renewal and expansion with the UK government to run the new version of the Public Sector Resourcing (PSR) programme until 2030.There will be a significant expansion of the contract from three service lines to eight, with a series of feature enhancements for the benefit of the workers, suppliers, and users of the service.We are building on the foundations of the existing PSR team and infrastructure to deliver this 6 year contract which spans over 140 customers and we are delighted to announce a number of new opportunities to support this.So, would you like to be part of the team to help deliver one of the largest MSP frameworks in Europe?Our culture of inclusion and belongingAMS is an Equal Opportunities employer with a strong and passionate commitment to Diversity, Equity, and Inclusion. We’re dedicated to fostering a work environment that supports, inspires, and respects all individuals. We do not discriminate based upon age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.We welcome and encourage applications from people of all backgrounds and all aspects of employment at AMS are based on merit, qualifications, and business needs.We’re committed to providing reasonable adjustments or accommodations for applicants, so if you need assistance or support during the recruitment process, please email to let us know.What’s my next step?Stage 1: To apply, please hit the “Apply”, button complete the questionnaire suggested, and upload your CV. You’ll receive an email notification to confirm we’ve received your application.Stage 2: Our team will compare your application with the requirements listed in the job description to assess your suitability for the role. We’ll contact you with our decision within two working days.Stage 3: If successful, we’ll arrange a phone call to get to know you and your motivations, tell you more about the role and AMS, and answer any questions you may have.Stage 4: If both you and we agree to continue, we’ll set up a video interview with the Hiring Manager. Whatever the outcome, you’ll receive feedback.Stage 5: Depending on the role, a successful interview will either result in an offer or a second video interview with a stakeholder from the client or team.Stage 6: If you’re invited for a second video interview, you’ll receive a call with feedback from our team, and an offer if successful.Share this jobSigning up for a job alert is easy, fast and smart. We will let you know when jobs that fit your search criteria come up and send them to your email. Create as many individualised alerts as you’d like

Expected salary

Location

Belfast

Job date

Wed, 07 Aug 2024 23:52:17 GMT

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