Information Management Officer (Camp Coordination and Camp Management (CCCM))

Position Title: Information Management Officer (Camp Coordination and Camp Management (CCCM))

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 05 September 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states:

Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

As an important function of its mandate, IOM is the Cluster Lead Agency for Camp Coordination and Camp Management (CCCM) for natural disaster-induced displacement situations under the 2005 IASC Humanitarian Reform.

Timely and accurate information is integral to successful coordination of humanitarian action in a camp setting. The ability to collect, collate, analyse, disseminate and act on data pertaining to the protection and welfare situation of camp residents is fundamental to an effective intervention. For information to support analysis for operational and strategic decision-making, shared standards and common approaches are required to facilitate delivery and monitoring of assistance within and across sectors, undertake gap analysis in determining priorities, and contribute to better identify and address protection risks, including of Gender-Based Violence (GBV).

Under the overall supervision of the Director, Department of Humanitarian Response and Recovery (DHRR) and the direct supervision of the CCCM Global Cluster Coordinator, the Information Management Officer CCCM will support in the fulfilment of their coordination mission to provide leadership in emergency and crisis preparedness, response and recovery to work in partnership to improve the protection and welfare of the camp residents; ensure evidence-based actions, gap-filling and sound coordination; enhance accountability, predictability and effectiveness of global CCCM coordination and operations.

Core Functions / Responsibilities:

1. Work with CCCM Information Management Officers (IMOs) at the country level to collect, assess and review current existing IM tools used in different missions for cluster and, camp management activities. Develop a community of practice amongst CCCM Cluster Information Management Officers.
2. Work with the CCCM Global Cluster Coordinator to identify IM needs and gaps, including:
3. Initiate planning, design, implement and maintaining the global IM templates, reporting tools, and related systems that will help increase standardized tools and products at both global and country levels;
4. Maintain a comprehensive and up-to-date list of cluster coordinators and information managers;
5. Compile master list of CCCM indicators, to identify core indicators for use in clusters and operations; and,
6. Develop an analytical framework for the cluster.
7. Ensure that IM tools and reporting templates for country-level clusters and missions incorporate gender and age disaggregation of data and reporting on more vulnerable groups and support the mainstreaming of protection and GBV.
8. Manage and maintain existing online platforms being used by the global cluster (in consultation with global cluster co-lead, UNHCR), and IOM’s CCCM Unit. Propose improvements and upgrades required and support development of new platforms as required.
9. Act as the CCCM Cluster focal point for OCHA-chaired Information Management Working Group (IMWG) and its relevant sub-working groups. Work with IMWG on cross-cluster information management and analysis at the strategic level, such as Cluster Performance Monitoring and Cluster Description Mapping.
10. Liaise with the GBV AoR and GBV working groups to strengthen collaborations between CCCM and GBV actors in the field.
11. Contribute to regular reporting and dissemination on IOM’s global CCCM and Global Project activities and ensure smooth sharing of incoming information within the team. Maintain CCCM contact list for IOM and global partners.
12. Support technical liaison activities with the Shelter and the DTM team and other relevant departments in the Preparedness and Response Division (PRD) to ensure coordinated and efficient process of relevant CCCM projects at the global as well as country levels.
13. Provide technical and remote support to CCCM IMOs at the country-level, include taking duty travel as required.
14. Review and analyse country updates, DTM reports, and liaise with country missions to collect and systematically review best practices. Provide summaries, key highlights, and reports that contribute towards planning as well as impact analysis. Include creating maps and graphics from analysis and data collected.
15. Ensure adequate monitoring mechanisms are in place at both global and the country level to review impact and collect lessons learned. Support country-level cluster to enforce data confidentiality guidelines adopted by the CCCM Cluster, to protect sensitive data.
16. Ensure adequate reporting and effective information sharing amongst all partners including Strategic Advisory Group (SAG) members, other cluster IMs and IMWG.
17. Work with colleagues in Department of Humanitarian Response and Recovery (DHRR) to improve and/or set up of data collection and analysis mechanisms and systems to track activities, deployments, institutional questionnaires, etc.; including provision of training on the use of tools and techniques for the collection, management and visualization of data.
18. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in data management, Geographic Sciences, Computer Sciences, Information Technology and Statistics or a related field from an accredited academic institution with five years of relevant professional experience; or,
• Bachelor’s degree in above fields with seven years relevant professional experience.

Experience

• Field and headquarters experience as an Information Management Officer in CCCM Clusters, camp management and/or DTM operations;
• Proven experience in developing and using various CCCM Cluster tools – databases, visualization and mapping tools –covering various displacement settings – camps and camp settings as well as out of camps; and,
• Track record of significant experience collaborating with other clusters and working groups, including Protection, GBV, Child protection, and Shelter.

Skills

• Extensive knowledge of camp management-related technical guidelines, standards, indicators, and capacity building initiatives;
• Strong statistical analytic skills (required) and experience in web design and programming(desired);
• Knowledge of multi-variate mapping techniques;
• Familiarity with the humanitarian reform and cluster approach; and,• Knowledge and expertise in the following area / software desirable:
• Data capture and analysis – MS Excel (Essential) and MS Access; (recommended), and other online data sharing and collection platforms;
• Mapping – ArcGIS, QGIS;
• Graphics – Adobe packages – Illustrator, InDesign Web Design – HTML, PHP, ASP; PowerBI, o Web development: Drupal

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.