Information Manager and Data Engineer

Position Title: Information Manager and Data Engineer

Duty Station: Valencia, Spain

Classification: Professional Staff, Grade P3

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 04 September 2024

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at www.iom.int/diversity.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates
2. Candidates from the following non-represented member states: Antigua and Barbuda; Barbados; Comoros; Congo (the); Cook Islands; Guinea-Bissau; Holy See; Iceland; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Samoa; Sao Tome and Principe; Solomon Islands; Suriname; The Bahamas; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.

Context:

Under the direct supervision of the Senior Information and Communications Technology (ICT) Officer – Peace and Recovery Division (PRD), the overall management of the Program Manager and in close coordination with the Chief, Peace and Recovery Division, the Information Manager and Data Engineer will be responsible and accountable for designing, developing, and maintaining the ICT and data infrastructure of the Housing, Land, and Property (HLP) Vault program and its related components, as well as providing support to PRD on ICT – related issues where needed.

Core Functions / Responsibilities:

1. Plan, design and implement ICT aspects of the HLP Vault program, relevant data-related activities, and system reporting.
2. Conduct requirements gathering, analysis, and finalization of business requirements, along with documentation of division’s applications, in liaison and coordination with business stakeholders and users.
3. Proactively engage in system design, database design, full-stack development, testing, deployment, and maintenance of applications.
4. Monitor and analyze the performance of daily digitization processes of the HLP Vault program and take action as required, recommending solutions to performance issues.
5. Ensure the collection, storage, management, and protection of data, including data consistency and analysis.
6. Identify, advise on, and propose expert solutions to potential data-related problems.
7. Develop information management products such as indicators, templates, reports, charts, maps, and dashboards.
8. Prepare technical and user documentation for deployed computer application systems, as well as training materials, and develop and provide technical presentations.
9. Substantively support the implementation, monitoring, and maintenance of Microsoft Azure solutions, including major services related to compute, storage, network, and security.
10. In coordination with the Senior ICT Officer and the ICT Security Team, participate in securing the applications and systems.
11. Prepare and provide timely updates and reports to the Program Manager on matters related to the document processing efforts.
12. Maintain strict confidentiality in all aspects of the work.
13. Perform such other duties as may be assigned.

Required Qualifications and Experience:

Education

• Master’s degree in Information Technology or related field from an accredited academic institution with five years of relevant professional experience; or,
  • University degree in the above fields with seven years of relevant professional experience.

Experience

• Demonstrated experience in the field of record(s) digitalization;
  • Full stack developer with skills in business analysis, database administration, software development and Data Analysis;
  • Experience with the software development, deployment, and documentation using Azure DevOps;
  • Experience in programming using three or more of the following data tools: C#, .NET, SQL, MS SharePoint, API development, jQuery;
  • Hands-on experience in developing reports and dashboards using Power BI and/or Tableau; and,
  • Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting.

Skills

• Knowledge of Relational databases: SQL Server;
  • Knowledge of cloud-based technologies Azure;
  • Proficiency in Microsoft Office applications;
  • In depth knowledge of ICT systems and digitization initiatives; and,
  • Proven ability to train and direct contractors and staff and manage operations in complex post-conflict contexts.

Languages

IOM’s official languages are English, French, and Spanish. All staff members are required to be fluent in one of the three languages.

For this position, fluency in English is required (oral and written). Working knowledge of Arabic and/or another official UN language (Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Notes

1 Accredited Universities are the ones listed in the UNESCO World Higher Education Database (https://whed.net/home.php).

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
• Core Competencies – behavioural indicators level 2
  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
• Managerial Competencies – behavioural indicators level 2
  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.p df

Competencies will be assessed during a competency-based interview.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and background verification and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.