Technical Writer- Developer Documentation

Job title:

Technical Writer- Developer Documentation

Company

Moody’s

Job description

• Minster Building, 21 Mincing Lane, 2nd Floor, London, EC3R 7AG, GB

Moody’s is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don’t meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.Moody’s is a global integrated risk assessment firm that empowers organizations to make better decisions.At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report atAt Moody’s Analytics Know Your Customer (KYC) / Know Your Supplier (KYS), we solve problems that matter. We are a cross-functional team of sales and marketing, technology and product professionals who are all passionate about preventing criminal infiltration of the world’s financial system and bringing transparency to global supply chains by detecting fraud, terrorism, human trafficking, and other criminal threats.We combine the agility, passion, and dynamism of a startup with the strong positioning and stability of an established institution, providing our people with dynamic career paths and mobility options across the globe, all while having access to the entire Moody’s network. We empower our people and are committed to helping them reach their goals.The Role / Responsibilities:

• Improve our developer documentation by listening to, analyzing, and documenting development best practice, ensuring that our API documentation is up-to-date and accessible to our developer audience.
• Write customer-facing documentation for our online help site (https://help.passfort.com/), documenting new concepts, features, and improving legacy content.
• Work closely with stakeholders across the business, including the Product, Design, Engineering, Support, and Success teams to understand what content is required, gather feedback, and gain approval.
• Follow, contribute to, and promote our editorial styles, ensuring Passfort’s voice and tone speaks to our users in a confident, clear, and friendly way.
• Collaborate and align with team members on strategic initiatives to iterate and improve our content ecosystem.
• Work independently with minimal supervision in a fast-paced environment with continuous deployment

Qualifications

• Candidates should possess a strong understanding of REST APIs, HTTP methods, status codes, authentication, and other related concepts. Familiarity with programming languages such as Python, TypeScript, or Rust is highly desirable.
• Experience with JSON Schema or OpenAPI.
• Experience with XML-based authoring tools such as Paligo or MadCap Flare.
• Knowledge and experience of information typing methodologies, such as Diataxis or DITA.
• An understanding of the principles of good user experiences and reaching audiences effectively.
• You’ll care about accessibility, consistency, and localization.

#LI-Remote, #LI-Hybrid, #LI-OnsiteMoody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.Candidates for Moody’s Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Expected salary

Location

London

Job date

Sat, 14 Sep 2024 23:20:25 GMT

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