Development Product Manager

Job title:

Development Product Manager

Company

Travelopia

Job description

Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada. We operate cruises to Antarctica and Arctic regions (Greenland, North Canada, Svalbard) on board of 3 modern polar expedition ships – Ultramarine, Ocean Explorer, and World Explorer. Since 1991, Quark has been establishing a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travellers; the first to take travellers to the far side of Antarctica; and the first to circumnavigate the Antarctic continent with guests. Quark Expeditions is part of Travelopia, the world’s leading experiential travel business, owned by KKR.Working with a range of internal/external stakeholders and resources, you will manage the product development lifecycle and associated product outcomes for Quark Expeditions. You will support in the development and lead the destination portfolio, the expedition experience, aviation and ground services opportunities (as it pertains to product development) to ensure our product offering continues to be differentiated and advised by commercial & consumer data/insight and a rapidly evolving landscape around industry opportunities/risks, market trends, customer demand and the competitive landscape. You will also support in the management of sailing schedule construction, research, content creation, review and season launch to ensure product goes above and beyond and arrives at market on schedule.The Product Development Manager will play a key role in helping design and launch innovative polar expedition cruise products. You will be responsible for blending creativity with analytical thinking to craft unique offerings that captivate our adventurous clientele, with a steadfast commitment to ensuring the guest experience is top priority.Remote CapabilitiesThis position is remote in Canada, requiring working hours within the Eastern Standard Time zone in alignment with our Toronto-based employees.Compensation: The base salary for this role is $90,000 – 100,000 CAD plus a local Quark bonus scheme.T​he key responsibilities include​:The Product Development Manager – reporting to the Senior Director of Product Development – will play a key role in running the design and launch of innovative expedition cruise products!

• Sailing Schedule & Product Development: Manage and create innovative cruise itineraries, onboard experiences, and shore excursions, ensuring timely launches and market readiness.
• Pre/Post-Cruise Enhancements: Develop additional guest experiences for pre- and post-cruise, especially for remote regions.
• Content Creation & Collaboration: Work with marketing and other teams to produce content that highlights offerings and ensures accurate guest information.
• Collaborator & Budget Management: Collaborate cross-functionally and lead budgets to improve profitability without compromising quality.
• Quality Assurance & Feedback: Maintain high standards, regularly evaluate products, and integrate guest feedback for continuous improvement.
• Training & Support: Provide training materials for teams to optimally promote new products.

​The successful candidate will have​:

• Product Leadership: Extensive experience in leading and optimizing product development, with a focus on creating innovative travel products, particularly in niche sectors like cruises and expeditions.
• Collaboration: Strong ability to work cross-functionally with marketing, sales, and operations to align teams and achieve product goals.
• Research & Content Creation: Proficient in using data to advise decisions and in crafting clear, engaging content such as product briefs and training materials.
• Procurement & Negotiation: Skilled in contracting, building relationships, and negotiating to support product and service procurement.
• Financial Management: Experience in budgeting, cost control, and margin analysis.
• Key Traits: Self-motivated, organized, flexible, and passionate about adventure travel.
• Technical Skills: Proficient in Microsoft Office; knowledge of shipboard operations is a plus.
• Education: Degree/certification in relevant fields like Travel & Tourism or Business Admin.
• Additional Qualifications: Understanding of regenerative tourism and community engagement; proficiency in multiple languages is a bonus.

​What we have to offer:​

• Competitive base and variable compensation
• Health Insurance and RRSP
• Career progression opportunities
• Travel benefits
• Various employee discounts and offers

Are you eager to blend your creativity with analytical thinking to craft unique offerings that captivate our adventurous clientele, with a steadfast commitment to ensuring the guest experience is the top priority? We encourage you to apply!W​hat’s next?​We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to driving change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensionsTravelopia is committed to ensuring a work environment that is open, accessible, and inclusive, removing barriers for all individuals. If you require accommodations/additional support to participate in the recruitment and selection process, kindly inform us. Our hiring team will work with you to provide suitable accommodations/additional in a timely and confidential manner. Information received will be handled with the utmost discretion.To request accommodations, please contact our team atWe look forward to getting to know you!#mq-1 #li-remote

Expected salary

$90000 – 100000 per year

Location

Toronto, ON

Job date

Wed, 25 Sep 2024 00:35:05 GMT

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