HR Business Partner – Retail

Job title:

HR Business Partner – Retail

Company

L’Oréal

Job description

HR BUSINESS PARTNER – RETAILAre you passionate about people and driven by the dynamic energy of retail? Do you thrive in fast-paced environments where you can make a real impact? In this role, you will be a key driver of our success by attracting, developing, and empowering the talented individuals who deliver exceptional customer experiences every day. If you are a true HR partner who is eager to roll up their sleeves and be an integral part of building a high-performing retail culture, we encourage you to apply!A DAY IN THE LIFETalent Acquisition & Management:

• Partner with hiring managers to understand staffing needs and develop effective inclusive recruitment strategies within our Retail Talent Acquisition team for our field teams.

• Follow the full-cycle recruitment process for all field retail positions, including sourcing, interviewing, and onboarding new employees.

• Develop and implement onboarding programs specifically designed for retail field teams, ensuring a smooth transition into the company culture and role expectations.

• Develop succession plans and meaningful career paths in partnership with Retail Heads and Luxe peers

• Ensuring that our talent management strategies are inclusive and are representative of the diverse customer base that we service

Employee Relations and Performance Management:

• Provide guidance and support to Retail Directors and Field Managers on employee relations matters, including performance management, disciplinary actions, and conflict resolution within a fast-paced environment, in partnership with our Retail Advisory team.

• Proactively identify and address employee relations issues, fostering a positive and productive work environment across stores.

• Coach and train field retail managers on effective performance management techniques, including goal setting, feedback delivery, and performance improvement plans.

HR Operations & Compliance:

• Be the guardian of HR policies and procedures within retail locations, ensuring compliance with labour laws and company regulations, in partnership with our Retail Administrative team.

• Manage head count and costs within budget for your designated area in collaboration with your Luxe HR peers

• Manage employee relations issues, conduct investigations, and ensure compliance with all applicable laws and regulations.

• Analyse HR data and trends to identify areas for improvement in HR processes and policies within the retail environment.

Learning & Development:

• Identify training needs within the retail teams and collaborate with training and development teams to implement relevant programs focusing on sales, customer service, and product knowledge.

• Support in the development of the HR Retail team

Stakeholder management

• Develope a strong partnership with your designated retail stakeholders, understanding the business needs and developing plans in collaboration with your HR Retail team

• Build strong relationships cross functionally with the wider HR team such as reward, DEI, Talent, Ops and Learning to ensure that initiatives align to wider company goals and processes whilst learning from peers to develop well rounded plans for the field retail population

• Supporting and leading on change initiatives and refining organisation culture, values and environment to improve organisational performance, effectiveness and flexibility.

• Working alongside senior managers to build capability in line with strategic goals to maximise capability and skills across a diverse workforce.

• Acting as the people lead in the development of organisational design, structures and resource plans for your population

• Working collaboratively and with agility to thrive within a business which relies on constant innovation and change.

WHO YOU AREYou have:

• Excellent communication and influencing skills with experience of building across an organisation

• A solution-oriented mindset with the ability to work accurately at pace with ambiguity

• Experience of managing change

• Robust stakeholder management experience and the ability to influence at all levels

• Strong analytical and problem solving skills

• Ability to analyse data, draw accurate conclusions and communicate key messages succinctly

• Strong planning and organisation skills, with an ability to appropriately re prioritise and change as required to meet deadlines

• Is risk aware and build contingency into plans

WHAT WE OFFEROur industry-leading award-winning benefits package shows how much we value our people. We know they’re at the heart of L’Oréal’s success, so we offer a fair and competitive package to help you thrive.Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You’ll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl’s and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.Learning is in our DNA at L’Oréal. We’ll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there’s lots more too!WHO WE AREL’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.In the L’Oréal Luxe Division, we create the very best of luxury beauty. Our portfolio makes up 26 brands of which 17 are global, including the highly-aspirational and multi-expert ones such as Lancôme, Yves Saint Laurent and Giorgio Armani. Thanks to our strong, balanced and complementary portfolio as well as our incredibly talented team of experts we are perfectly equipped to meet the endless and all-encompassing demands of luxury consumers around the world.HOW WE RECRUITAt L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference – different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

Expected salary

Location

London

Job date

Fri, 11 Oct 2024 05:11:17 GMT

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