Salesforce Technical Architect – Consumer Goods & Retail

Accenture

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We Are

Accenture’s Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we’re the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We’re building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here (https://www.accenture.com/us-en/services/accenture-salesforce-index) to find out more about Accenture’s Salesforce practice.

You Are

A Salesforce Tech Arch in the CG&R industry. You thrive in a team setting where you can use your prodigious creative and analytical powers to decimate problems. Leadership skills? You have them in spades, and you have the top-shelf communication, people, and management abilities to bring out the best in team members. Working in an information systems environment makes you more than happy. 

The Work

  • Develop upfront CRM strategy & design for Consumer Goods clients during planning phase that lead to large scale CG Cloud RE / TPM implementations

  • Responsible for delivering E2E solution architecture and blueprint working with senior client IT executives enabling business outcomes and driving value

  • Drive roadmap conversations with client, providing recommendations on implementation timeline and sequencing of capabilities

  • Being subject matter expert in either Consumer Goods RE (Retail Execution) or TPM (Trade Promotion Management), with deep understanding of CG Advanced data model, offline mobile architecture, off-platform processing, KPI / Smart UI development.

  • Lead technical discussions with client architects on complex topics like Integration Architecture, Data Architecture, Single Sign-on, Security, Encryption, Mobility etc.

  • Identify solutions for complex requirements across topics like integration, data, and non-standard CG Cloud capabilities.

  • Document technical architecture & designs for development teams to execute.

  • Ensure successful delivery of Salesforce.com engagements.

  • Support business and functional requirements definition and prioritization/scoping of requirements.

  • Maintain and coordinate communication with the customer throughout each project.

  • Disseminate best practices on solution positioning and delivery.

  • Support pre-sales activities inclusive of participating in sales calls and proposal development

  • Mentor junior team members in requirement analysis, fit/gap assessment, design standards, and Salesforce.com best practices.

    Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

    H e re’s What You Need:

  • Minimum of 2 years of experience in Consumer Goods technology architecture and delivery of CG cloud engagements.

  • Minimum of 5 years of experience with Salesforce.com is required.

  • Bachelor’s degree or equivalent (minimum 12 years) work experience

  • A Bachelor’s degree or equivalent (minimum 12 years) work experience. (If  Associate’s Degree , must have minimum 6 years’ work experience) 

    Bonus Points If:

  • Experience in Consumer Goods Cloud (RE, TPM or both)

  • Experience with Salesforce Sales, Service, Field Service Lightning, and Communities Cloud preferred.

  • Salesforce Consumer Goods AP, System or Application Architect certifications preferred.

  • Exceptional communication and presentation skills.

  • Customer oriented and great at building client relationships.

  • Desire to work in a dynamic work environment and be creative within a team.

  • Proven ability to build, manage and foster a team-oriented environment.

  • Proven ability to work creatively and analytically in a problem-solving environment.

  • Desire to work in an information systems environment.

  • Excellent communication (written and oral) and interpersonal skills.

  • Excellent leadership and management skills.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $131,100 to $302,400

Colorado $131,100 to $261,300

District of Columbia $139,600 to $278,200

New York $121,400 to $302,400

Maryland $121,400 to $241,900

Washington $139,600 to $278,200

#LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

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All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.


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