IT Operations, Senior Specialist in Rosemead, California

Join the Clean Energy Revolution

Become an IT Operations, Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll work with senior leadership to support centralized effort within the organization to identify, assess, prioritize, and support process and technology improvements for the company. Also, you will be responsible for automation solutions while maintaining and enforcing the governance framework around technology.

As an IT Operations, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Assists with handling and fulfilling IT software and hardware requests

• Handles IT expenses and processes invoices, gathers packing lists and purchase orders, prepares them for review and payment

• Performs diverse technical assistance, documents findings, and performs maintenance duties in support of a large unit that may encompass a variety of user support needs

• Maintains, updates, and audits record keeping systems and billing information outputs; documents projects, writes and maintains user instructions

• Upkeeps and inputs applicable records such as network users, security, and tracking inventory levels of equipment and materials

• Participates in the review, evaluation and recommendation of solutions related to hardware and software acquisitions and network updates

• Executes regular vulnerability scans and security monitoring to identify and mitigate issues within the network

• Configures, deploys, and maintains essential internal infrastructure including laptops, phones, printers, cameras, network switches, access points, and servers

• Continuously monitors service metrics, looking for events that may indicate potential or actual breaches of Service Level Agreements (SLAs)

• Provides support and training for company’s software systems

Minimum Qualifications

• Five or more years of experience as an IT Administrator.

• Performs technical assistance and/or maintenance.

The Preferred

• Bachelor’s degree or higher in accounting, finance, business administration, Computer Information Systems, or other related field.

• Project Management Certification.

• Knowledge of SAP/ERP and/or PowerPlant applications/modules with deep understanding of related business processes.

• Experience identifying and implementing process improvements or technology solutions.

• Experience and technical knowledge of Alteryx, Business Objects, Snowflake, Power BI, SAS, or Python.

You should know

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

• Visit our Candidate Resource (https://www.edisoncareers.com/page/show/candidate-resources) page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!

• Relocation does not apply to this position.

• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Southern California Edison

The people at SCE don’t just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.