Schneider Electric
Job title:
Drives Support Expert
Company
Schneider Electric
Job description
What will you do?We are seeking a seasoned drive and soft starter expert with hands-on experience servicing and providing top-notch support to customers to join our Industrial Automation team.
- Promote our drive/soft starter (d/ss) solutions and service offers.
- Execute service support contract, extended warranty, startup and commissioning, spare parts and maintenance parts, preventive maintenance, onsite repair, and modernization.
- Provide onsite technical support and training to customers and distributors.
- Collaborate with our Service, Industrial Automation and Process Automation teams on the Variable Frequency Drive (VFD) support
- Partner with our global support team to resolve customer’s d/ss issues
- Follow up on drive/ss return and credit process
- Work closely with the project and tender management team and follow up on the execution of the projects
- Provide startup and commissioning in collaboration with our Field Service Representative team.
- Monitor and report activities and customer satisfaction ratio.
What qualifications will make you successful for this role?We know skills and competencies show up indifferent waysand can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.
- 10+ years’ experience in drive/soft starter service or technical support
- College or professional degree in electronics/electrical (preferred)
- Deep knowledge on the drive and soft starter offer and good knowledge on the industrial automation offers
- Strong knowledge on the drive/ss applications especially in WWW, MMM and Oil and Gas
- Strong knowledge on the industrial networks (Modbus, Profinet, Ethernet IP)
- Ability to travel across Canada (up to 50%)
- Functional knowledge of English and French is required. Must be able to work with stakeholders located in Quebec, other Canadian provinces and internationally.
Let us learn about you! Apply today.You must submit an online application to be considered for any position with us.#LI-HybridLooking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy hereAt Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter hereSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Expected salary
Location
Calgary, AB
Job date
Sun, 03 Nov 2024 23:16:42 GMT
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