Talent Acquisition Assessment Team Leader

Job title:

Talent Acquisition Assessment Team Leader

Company

Talent Tent

Job description

The role in a nutshell: This Team Leader role oversees a team of assessors/interviewers within a high-volume hiring function. The mission is to drive improvements in recruitment processes, ensuring the consistent application of assessment tools and high-quality, metric-driven team performance. This hands-on role requires identifying and implementing process improvements, streamlining the candidate journey, and providing day-to-day leadership and support.You’ll report to: Resourcing ManagerLocation: Within a commutable distance of Nottingham as 2/3 days in office a week.Salary Range: £38,000-£42,000Role Type: Full-Time, PermanentStart date: FlexibleAbout the companyOur client is a leader in providing essential aftercare for home appliances and prides itself on keeping millions of customers’ worlds running smoothly every day. They are currently expanding into new markets and innovating rapidly—bringing a tech-driven approach to a traditionally service-oriented field.The RoleAs the Talent Acquisition Assessment Team Leader, you’ll be responsible for overseeing a team of Assessment Specialists, ensuring the highest standards of candidate assessment and evaluation in a high-volume setting. This position is ideal for someone who thrives in regulated or customer-focused environments, particularly contact centres, and understands the importance of an agent’s early career phase.In this role, you’ll be the go-to for process quality and consistency, making regular audits part of the routine to ensure accuracy and fairness. You’ll also lead with a metrics-driven approach, analysing team performance, driving improvement in the hiring funnel, and implementing data-backed recommendations for both tools and processes.What you’ll be doing

• Inspiring and empowering a team of Assessment Specialists in end-to-end recruitment.
• Setting clear goals and performance expectations, ensuring high standards.
• Managing quality control through audits and consistent application of assessment tools.
• Evaluating and recommending new tools and technologies to advance hiring practices.
• Presenting actionable insights to stakeholders and managing resources to hit team targets.

The skills and experience you’ll needYour backgroundWe’re looking for a recruitment professional experienced in high-volume hiring, ideally with a background in regulated settings like financial services or sales. You should be proactive, detail-oriented, and able to thrive in fast-paced, customer-driven environments.Ideal experience

• Proven recruitment experience in a high-volume environment, with a strong understanding of regulated contact centres.
• Practical understanding of operational demands, particularly in supporting agents through their first 13 weeks.
• Familiarity with quality control measures, audits, and metrics-based improvements in recruitment.
• Strong communication, leadership, and project management skills.
• A growth-oriented mindset with the ability to identify and implement process improvements.

Should you apply?When considering applying for a role that has captured your interest, we encourage you to submit an application even if you don’t meet every requirement.All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.Need help with your application or have additional questions regarding the role? Email – [email protected].Benefits

• Training & Career Progression: Comprehensive training with clear career growth pathways.
• Incentives: Regular rewards with impressive prizes.
• Annual Leave: 33 days (including bank holidays), plus the option to buy an extra 5 days annually.
• Health Cash Plan: Employer-funded to cover essential healthcare costs (dental, optical, physio) with unlimited 24/7 virtual GP access.
• Pension Scheme: Matched employer contributions up to 5%.
• Life Assurance: Employer-funded cover worth 4x your basic salary.
• Benefits Portal: Access to financial wellbeing, saving, and lending facilities.
• Salary Finance: Payroll-based savings and borrowing options.
• Car Leasing: Carbon-neutral scheme with all-inclusive monthly cost.
• Travel Loans: Interest-free loans for annual travel.
• Cycle to Work: Tax-efficient scheme for bikes/equipment up to £1,000.
• Health & Wellbeing: Discounted gym, virtual workouts, and cooking classes.
• Volunteering: Opportunities to volunteer via app, tackling youth mentoring, homelessness, and more…
• Employee Assistance Programme: Specialist advice for personal and family issues.
• Free Protection Plan: One free plan yearly, plus discounts up to 50% on additional plans for family and friends.

Expected salary

£38000 – 42000 per year

Location

Nottingham

Job date

Sat, 02 Nov 2024 05:30:11 GMT

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