IT Operations Specialist in Bozeman, Montana

IT Operations SpecialistA well-known, renewable energy resource company in Bozeman, Montana, is seeking an IT Operations Specialist to join their team. With a mission to improve both the communities we live in and the planet we depend on, this company is dedicated to advancing clean energy through the development, engineering, procurement, and construction of projects, focused on LED lighting, solar, and energy storage.The IT Operations Specialist is responsible for providing technical support and assistance to employees and involves troubleshooting, account management, and software subscription management. The ideal candidate is a user-focused, detail-oriented individual with strong problem-solving skills.Why you want this position:With 24 years in the industry, this Bozeman, MT based company is growing. With 50 current employees and expectations to expand by 30 or more in the next year, you’ll feel right at home having a huge impact within a tight knit organization. It is very important all their employees enjoy a visible work/life balance. Whether you enjoy outdoor activities, soaking in breath taking views, or window shopping in a quaint downtown, there are many options to enjoy throughout the area.Competitive Pay: Up to $75,000/year, depending on experienceSchedule: Full-timeBenefits: 401k options available99% of medical insurance paid for employee and 75% on dental and vision insuranceBonuses eligible based off hitting KPIs and company profitsStrong work/life balanceEssential Functions and Duties:Serve as the primary point of contact for end-user IT support, addressing hardware, software, and network issuesDocument and manage support requests, solutions, and follow-up actionsConfigure and maintain user accounts, access permissions, and set up accounts for new hiresAssist with password resets, multi-factor authentication, and related troubleshootingPrepare, deploy, and maintain IT hardware (computers, monitors, peripherals)Manage IT hardware inventory, ensuring proper maintenance, repairs, and upgradesManage software licenses, subscriptions, and asset records, including installation and updatesGenerate reports on support metrics and software usage for management reviewIdentify process improvements to enhance IT support efficiencyStay updated on the latest software, hardware, and IT support toolsQualifications:Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experienceAbility to work 100% in officeExperience in an IT Helpdesk or technical support roleBasic understanding of networking and cybersecurity best practicesProficiency with Windows, MacOS, and common office softwareStrong troubleshooting, communication skills and attention to detailPleases send resume to [email protected] or call directly 406.295.133840504https://lcstaffing.com/jobs/it-operations-specialist/