O2E Brands
Job title:
Outbound Product Manager
Company
O2E Brands
Job description
Description :1-800-GOT-JUNK?, the #1 name in junk removal, is looking for a dynamic, detail-oriented Outbound Product Manager to join our team.In this role, you’ll lead product deployments, coordinate cross-functional teams, and ensure seamless rollouts. You’ll play a critical role in optimizing processes, driving adoption, and improving the user experience across our franchise and Junktion platforms!📢 WHAT PEOPLE SAY ABOUT YOU:
- Strategic executor who drives seamless product deployments from planning to launch.
- Natural collaborator, coordinating cross-functional teams to ensure successful rollouts.
- Problem solver who optimizes deployment processes and enhances user adoption.
- Data-driven decision-maker, using metrics to track success and refine strategies.
- Self-starter who proactively improves workflows and training resources.
🏢 HYBRID WORK ENVIRONMENTIn hub role: Vancouver team members work in-office every other week (Tues–Thurs). Core attendance is required from 9 AM – 3 PM on these days to support business priorities.💼 A DAY IN THE LIFE
- Manage the end-to-end deployment process for assigned product rollouts, ensuring timelines, resources, and milestones are met through coordinating cross-functional teams, including product, brand, and franchise operations, to deliver seamless deployments.
- Support franchise and Junktion readiness through training, onboarding, and troubleshooting during and after product rollouts, gathering feedback from users to identify areas for improvement and inform future deployment strategies.
- In collaboration with the Director, Outbound Product, maintain and improve deployment processes developing and updating documentation, including deployment playbooks, training guides, and operational workflows.
- Partner with the training team to ensure franchise and Junktion users receive the tools and resources needed for successful adoption.
- Track deployment metrics, such as adoption rates, feedback scores, and issue resolution timelines, to evaluate success and provide regular updates to the Director, Outbound Product
🎯 WHAT YOU BRING TO THE TABLE
- Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field.
- 4+ years of experience in product management, product marketing, operations, or a related field.
- Experience in managing product deployments or rollouts in a franchise or multi-location business model is preferred.
- Familiarity with training, onboarding, and user adoption strategies.
- Understanding of product lifecycle management, go-to-market strategies, and cross-functional collaboration.
- Strong project management skills with experience leading end-to-end product rollouts.
- Ability to coordinate cross-functional teams (product, brand, operations, training) to meet deadlines and deployment milestones.
- Knowledge of deployment tools, methodologies, and best practices.
- Problem-solving mindset to troubleshoot issues and improve rollout processes.
- Strong data analysis skills to track adoption rates, feedback scores, and issue resolution timelines.
- Ability to translate metrics into insights and actionable recommendations.
- Excellent written and verbal communication skills to engage with stakeholders at all levels.
- Ability to facilitate cross-functional collaboration and drive alignment across teams.
- Experience presenting reports and updates to senior leadership.
💰 COMPENSATION & BENEFITS
- Salary: $85,000 to $100,000 (based on experience, education & internal parity)
- Total Compensation Package Includes:
- Extended Health & Dental Benefits
- Professional Development Programs
- Health & Wellness Perks (including gym access at corporate HQ)
📌 THE HIRING PROCESS
- Pre-Screen – Let’s talk about your experience, goals & excitement for this role!
- Interviews – Two or more interviews with different team members, including structured competency & scenario-based questions
- Presentation/Assessment
- References & Background Check
- We use audio recording transcription for our interview practices 🔊
🏆 ABOUT US
- O2E Brands has been named one of Canada’s Best Workplaces 14 times!
- Check out our culture on (
) & social media! * We value diversity and inclusivity—accommodations available upon request.➡️ Ready to take your career to the next level? Apply today! 🚀
Expected salary
$85000 – 100000 per year
Location
Vancouver, BC
Job date
Sun, 02 Mar 2025 06:27:44 GMT
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