Commercial Director – Media Sales

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.

Tesco Media and Insight Platform is a partnership between Tesco, the UK’s largest grocery retailer, and dunnhumby, a global leader in Customer Data Science. Together, we always put the customer first. 

Fuelled by data from over 23 million Clubcard holders, our closed-loop measurement helps you understand consumer behaviour and ensures that every pound of your advertising budget is spent targeting the right customer, at the right time, with the right message across the full marketing funnel. We’re here to help brands Shape What Britain Buys. 

We’re looking for a Commercial Director – Media Sales who expects more from their career. As part of the Media Sales team, this role will hold overall accountability and leadership of a high-performing team responsible for directly selling online, in-store and off-site retail media solutions to some of the world’s most prominent advertisers. You will be expected to drive strategic growth, maximize revenue, and build influential relationships with senior Tesco and client stakeholders. The Commercial Director – Media Sales will shape category plans, optimize client engagement, and ensure seamless execution of strategies to achieve ambitious growth targets. 

What you’ll be working on 

Sales & Relationship Management 

• Drive revenue for Tesco Media by creating an extensive network of relationships across both client & media agencies, developing effective strategy and activation plans. 
• Own accountability for the overall business unit revenue target, developing clear strategy for meeting your targets and driving sustainable revenue growth in your area.
• Passionately advocate and model the delivery of first-class customer service to your division, holding your team to the highest standards.
• Partner with Strategy, Planning, Product, Operations and the Tesco Category Director to identify high-growth opportunities for your clients.
• Drive deeper partnership engagement through scaled coverage across key stakeholders (Shopper, Brand, Digital, Media, Commerce & Loyalty teams).
• Have a thorough understanding of all key performance indicators and trends through business reporting tools with the ability to turn strategy into action to meet challenging targets.

Retail Media Expertise

• Be a key evangelist of Retail Media thought leadership across your category and industry events.
• Proactively provide thought leadership into your team’s client accounts through a detailed awareness of relevant market trends affecting their business, and developments in the wider advertising and communications industry.
• Understand the competitive landscape and market trends they represent the business at conferences, industry and networking events. 

Product Development 

• Maintain a deep understanding and expertise of Tesco Media products and roadmap. 
• Be confident challenging client strategy to maximise the role Tesco Media plays in delivering meaningful business outcomes. 

Leadership & Team Management 

• Lead your division with inspiration, motivation, and forward-thinking strategies aimed at continuous growth.
• Oversee the day-to-day management of Senior Managers, ensuring their performance, development, and satisfaction.
• Passionately advocate and model the delivery of first-class customer service to your division, holding your team to the highest standards.

What we expect from you 

• Proven successful track record of Media / Sales experience either within retail media and/or online advertising.
• Strong experience of team leadership.
• Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual sales targets.
• Demonstrated ability to lead and own client relationships.
• Proven successful track record of managing external client relationships of all levels.
• Excellent communication, presentation and collaboration skills. 

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

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