1st line support Analyst
Telefónica Tech
Company DescriptionTelefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.Values: Open, Trusted and BoldTrusted Partners:
Job DescriptionMain purpose of the job: To provide deskside technical support and advisory service of End User Compute (EUC) devices, including resolving and enabling the resolution of incidents, problems, requests, and deploying new hardware and associated software.Main Duties and Responsibilities: Essential duties may include, but are not limited to, the following:
Skills and Experience
Desirable skills
Additional InformationDue to the location of the customer site it would be advantageous to have your own vehicle.This role does have a shift rota, supporting 24/7 (4 on 4 off)We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
Cambridge
Thu, 18 Jul 2024 22:07:54 GMT
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