Account Director

Job title:

Account Director

Company

Squiz

Job description

2025 is all about growth for us here at Squiz, and we’re on the lookout for enthusiastic and driven Account Directors to join our Sales Team. In this role, you’ll have the chance to not only acquire new clients but also nurture and expand relationships with our existing portfolio. As a trusted digital advisor, you’ll play a crucial part in helping our clients achieve their success and growth. This position calls for a mix of B2B sales expertise and solution consulting abilities, allowing you to discover new opportunities and recommend personalised digital solutions utilising the Squiz DXP technology stack.About the role:

• Managing and growing a portfolio of existing clients and new leads
• Uncovering business problems and providing insights and recommendations, underpinned by the Squiz DXP technology stack
• Building credibility and trust to influence buying decisions
• Providing advice and guidance to customers regarding their website strategy and digital best practice
• Understanding the way your customers’ businesses operates, and the priorities that influence decision making at director and executive director level
• Creating engaging pitch decks, proposals, business cases and budget estimates to recommend solutions
• Selling on value and return on investment vs technical functionality alone
• Identifying the resources, activities and technologies required to implement solutions
• Directing cross-functional stakeholders to achieve shared outcomes

About you:

• 2 – 5 years full sales cycle experience for complex B2B solutions
• Experience managing and growing existing and/or net new logo accounts
• Proven track record of success selling digital solutions (websites, portals, intranets, apps)
• Previous consulting or digital advisory-related experience: consulting, design or digital agency
• Experience working with government, higher education, telcos, financial services and utilities industries.
• Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario
• Proficient at using Customer Relationship Management (CRM) tools
• Demonstrate critical and strategic thinking capabilities
• Excellent written, verbal and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
• Strong organisational skills and attention to detail
• Strong interpersonal skills and ability to collaborate with others
• Able to challenge a customer’s point of view
• Ability to steer cross-functional teams to achieve shared outcomes
• Able to work to deadlines and deliver high-quality work in a timely manner
• Client management experience
• Intellectual curiosity and solution-oriented approach
• Passionate about digital solutions
• Commercial acumen

Nice to have

• Workshop design and facilitation with executive to operational stakeholders
• Qualitative and quantitative research / analysis experience

The ideal candidate will have a background in agency or consulting, with a deep understanding of what differentiates a good digital experience from a great one. You should be skilled at engaging both operational and executive stakeholders to gain consensus and buy-in. Experience within the Digital Experience or Web Content Management space would be a huge plus.Why work for Squiz?You’ll work with some of the most intelligent and down-to-earth people you’ll ever meet. We are a diverse team of passionate professionals who love challenging the status quo. Every day is different, but one thing that’s constant is that we all love what we do.We are deeply committed to flexibility because we understand that our people’s success depends on maintaining a balanced life. With our flexible working policy will have the flexibility to choose where and how you work each day. Our goal is for you to work in a way that fosters productivity, efficiency, and positive outcomes, while also encouraging connection and collaboration.Benefits:– 30 days annual leave plus bank holidays– Healthy Lifestyle Allowance– Employee Assistance Programme to support yours and your families well-being– Access free unlimited training courses to help your professional and personal development– Company pension scheme– Season ticket loan and cycle to work schemeplus much moreWho we are:Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.Come as you are – ‘We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.’We understand the effort it takes to apply for a role. We are committed to respond to each and every applicant, successful or not.Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders. Squiz is not responsible for any fees related to unsolicited resumes.

Expected salary

Location

London

Job date

Fri, 17 Jan 2025 23:57:47 GMT

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