Account Manager

Description We are offering a contract to hire employment opportunity for an Account Manager in Portland, Maine. This role primarily falls within the commercial and personal insurance industry and embraces a hybrid work schedule after an initial 6-month period. The Account Manager will be responsible for maintaining professional relationships with clients, processing policy amendments, and handling new business and policy renewal marketing.

Responsibilities:

• Foster professional relationships between clients, the agency, and company underwriters.

• Accurately review and process mail using established procedures and personnel support.

• Handle daily telephone calls and requests for ID cards, Binders, BOR, cancellations, and reinstatements.

• Execute policy amendments as required.

• Manage new business and policy renewal marketing, including preparation of applications, rating, and forwarding to designated companies.

• Communicate with insured or prospective clients regarding application status and coverage details.

• Prepare new business or renewal proposals as necessary.

• Relay quotes to customers about policies, costs, consequences, and obligations.

• Document client activity and keep records for necessary follow-up.

• Review and process invoices to clients.

• Collaborate with the Accounting Department on insureds’ billing and account current issues. Requirements • Proficiency in Commercial Insurance is mandatory

• Experience with Personal Insurance is necessary

• Demonstrable ability to Prepare Proposals

• Proficient in Policy Administration

• Skilled in Scheduling for effective time management

• Excellent communication and interpersonal skills

• Strong customer service orientation

• Ability to work in a team and foster positive relationships

• Proficient in Microsoft Office Suite

• Solid problem-solving abilities

• Detail-oriented with strong organizational skills

• Proven track record in meeting sales targets and KPIs

• Demonstrable negotiation and closing skills

• Ability to handle multiple tasks and prioritize effectively

• Experience in a similar role would be advantageous

• Bachelor’s degree in business, finance, or a related field is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .