Account Manager

Job title:

Account Manager

Company

Elevate Staffing

Job description

ABOUT USWe are a globally acclaimed people agency established in Germany since 2021, but we are more than an agency— we are the industry-leading staffing partner that transforms connections between people and brands into unforgettable experiences.Award-Winning Excellence: Standing tall as an industry leader, Elevate redefines brand-consumer relationships with positive human connections and high-impact experiences.Global Presence: With strategic offices in London, Paris, Berlin, Atlanta, and LA and a network of partner agencies spanning the globe, Elevate is your unparalleled global events staffing agency. Our partnerships include collaborations with industry giants such as Formula 1, Meta, Disney, Coca-Cola, Octagon, Jack Morton, On Location, and more.Innovation: Elevate doesn’t just keep up; we lead the way in staffing, using innovation and insight to create extraordinary moments.More Than Staffing: Elevate goes beyond staffing. ESG and DEI are at the absolute forefront of everything we do. Our industry-leading, data-driven reporting tool, Impact, provides real-time insights backed by over 250 individual data points empowering, brands to understand and connect with their consumers.ELEVATING PEOPLE & PURPOSEAs a people-centric agency, we pride ourselves on the authenticity and individuality of our team—a true reflection of our People-People Company Value. Our commitment to Elevating Purpose goes beyond words, with concrete actions in our social and environmental initiatives. We firmly believe in the importance of inclusive organisations, and the staffing industry, and we’re proud to be at the forefront of this movement.Fairness is at our core. We believe in hiring the best person for the job and valuing our team’s diverse mix of cultures, perspectives, skills, and experiences. We absolutely welcome applications from anyone with a disability and ask you to indicate if you require any adjustments during the interview or application process so we can support you.THE ROLEThis is an exciting role for an experienced Account Manager working directly with some of our biggest clients during the European Champions League Final in Munich (live end of May). If you’ve got solid experience in handling large, detailed staffing projects in a range of formats, then this could be for you. This is a great opportunity for someone with strong management skills and a head for problem solving and quality staffing solutions.This role is a full-time position and works within our current hybrid working structure, where you will be expected to work within our office in London at a minimum 3 days per week.You will be responsible for executing specified service plans and representing our agency to the client.

• People, People – working closely with and supporting each team member
• Elevation – continued support to make the company a fun, stimulating and nurturing working environment
• Take Pride – know that everything you do is of great value to the company, own it!
• Better Together – a healthy team = a healthy company

ROLES & RESPONSIBILITIES

• Responsible for all key client accounts we are working with during the UCL and manage traffic of jobs to respective members of the team.
• Manage the day-to-day relationship between the client and agency in a professional manner.
• To be able to interrogate briefs, ask relevant questions and if applicable offer advise on how to improve a campaign.
• Tight financial management & control of campaign budgets to ensure margin is met. Proficiency with Excel.
• Understanding of company financial systems including mark-up, invoicing, budget reconciliation, POs etc
• Building and maintenance of strong client relationships from brief, taking through to project delivery & evaluation.
• Management of jobs varying in size and requirements.
• Create a partner, rather than a supplier relationship with clients
• Coordination of trainings.
• Display excellent communication skills when dealing with clients
• Project reporting and evaluation
• Build strong relationships with Event Managers and ensure campaign KPIs are met
• To be able to manage your own time and the time of others who are working with you on a project
• Use initiative to solve problems effectively and efficiently.

REQUIREMENTS & SKILLS

• Based in London to be able to meet with our clients.
• Available to start asap until mid to end of June.
• German language would be a plus.
• Experience with large scale sporting events would be beneficial.
• Well-developed interpersonal skills and experience in interacting with clients.
• A first-class listener and communicator, with great organizational and trouble shooting skills.
• Commercially savvy with a strong financial acumen.
• Experiential agency or promotional staffing agency experience at an AM level.
• Strong account management skills.
• Excellent presenting skills.
• Excellent time management, numeracy skills and attention to detail.
• Ability to work as a team with senior stakeholders, whilst also supporting the management of junior members of the team.

SALARY AND BENEFITSThis role offers a salary between £40,000-£45,000 depending on experience.Elevate also has a fantastic benefits package which is regularly reviewed and updated. Our benefits cover health and wellbeing, work environment and culture, development and financial support. Some of our benefits include:

• Private healthcare
• Class pass subscription
• Contribution to fitness kit
• Flexible working opportunities – hybrid working with 3 days per week in the office
• Contributions to your home office environment
• Summer and winter company parties
• A very competitive holiday allowance
• Charity and volunteering days
• A mentoring programme
• Access to therapy and mental health first aiders
• Financial advice
• Pension scheme

Job description is not all inclusive. Elevate reserves the right to amend this job description at any time.Ready to Elevate Your Career? Apply Now and Be Part of Something Extraordinary! #ElevateYourCareer #JoinUsNow

Expected salary

£40000 – 45000 per year

Location

London

Job date

Sat, 25 Jan 2025 23:31:57 GMT

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