Account Manager, Enterprise
OpenTable
Account Manager, Enterprise.London (Hybrid, in office 2 days per week)With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK’s portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed!About the role:You will report to a District Manager, EMEA Enterprise, an AM on the team handles an elite portfolio of restaurant groups and strategic accounts.Assume responsibility for the restaurant and/or group relationship after the sale and installation is completed.Maintaining a high client retention rate by improving customer happiness and driving deep utilization of OpenTable services.Dedicatedly engage in face-to-face meetings with decision makers to consultatively deliver business reviews, provide training and education related to using OpenTable software and online marketing exposure.The position will serve as a primary point of contact for critical issue resolution for their respective portfolio. As an authority of their respective territory, you will gather feedback from restaurants to drive feature and functionality requirements for product upgrades and will assist management in devising account management plans and strategies specific to assigned territory.OpenTable’s Sales and Restaurant Relations team is dedicated to improving restaurants’ revenue potential by using best in brand front-of-house management and online reservation technology.We are looking for people who are passionate about the restaurant industry and want to feel good about the products they sell and represent!In this role, you will:
Please apply if:
Benefits in the role:OpenTable is excited to offer many benefits to its employees. Those listed below highlight what a successful Account Manager can expect:
Benefits
Diversity, Equity, and InclusionOpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#LI-LT1
London
Fri, 06 Sep 2024 22:42:01 GMT
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