Account Manager – Major Projects

Date Posted:

2024-11-13

Country:

United Kingdom

Location:

Otis Liverpool, Unit 1E & H, Wavertree Technology Park, Wavertree Boulevard South Liverpool, L7 9PF, UK.

Job Purpose

Accountability for the delivery of sales targets to plan within area of responsibility by identifying and developing business opportunities to increase sales revenue and business growth by building and maintaining customer relationships and delivering to customer expectations.

Key Accountabilities (What/Why/To Whom)

Absolutes

• Accountability for compliance to the Otis absolutes (Safety, Quality, Ethics) in respect of the New Equipment business to ensure business integrity in how Otis interact with all internal and external stakeholders.

Culture & Behaviours

• Compliance with company values and behaviors within the business to ensure alignment with our culture, identity, and beliefs to guide employee conduct that positively reflects the organization.

Data Management

• Accountability for accurate forecasting, record keeping and reporting of sales data, pipeline management and deliverables to achieve overall business profitability for Otis UK.

Sales Delivery

• Compliance with the Otis sales methodology to proactively prospect, qualify the sale, review the customer needs in line with our product offering, making the proposal, closing the order to meet sales targets and continually improve future tender opportunities and conversion rates.

Sales Performance

• Executing the short- and long-term goals for business growth within the strategic sales plan by achieving sales targets through booking units, values and margin and ensuring quality proposals and customer experience to achieve customer satisfaction for desired financial performance on behalf of Otis UK.

Collaboration

• Collaborating, coordinating, and effectively communicating with colleagues and stakeholders throughout the sales process by advising on customer and contractual requirements to align on expectations and deliverables to mitigate risk.

Customer Focus & Network

• Build network and instil trust by establishing and nurturing relationships with customers, understanding customer needs through product knowledge and understanding and serving as a key contact for clients and representatives to address all business enquiries.

Process Compliance

• Compliance with all organisational processes and procedures and creating a competitive advantage through adherence to a sales methodology to drive sales effectiveness, growth, and results for the business.

Operational Complexity

• Navigating the operational complexities both internal and external for sales by analysing data and utilising subject matter experts and networks to resolve challenges arising and make sound business decisions.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry’s largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

Privacy Policy and Terms:

Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what’s possible to thrive in a taller, faster, smarter world.