Account Manager – RAs (FTC), Driver Capacity

Job title:

Account Manager – RAs (FTC), Driver Capacity

Company

Amazon

Job description

DESCRIPTIONThis is a Fix Term Contract (FTC) for 12 Months.Amazon Logistics is looking for an Account Manager for Europe to support Delivery Service Partner (DSP) recruitment initiatives. This role leads relationships with external agencies to help DSPs recruit, hire, and retain qualified Delivery Associates (DAs). The Account Manager will oversee a dedicated budget while developing scalable hiring solutions for our expanding delivery network.Key job responsibilities
This role offers the chance to shape a crucial program in Amazon’s logistics operations, with significant potential for professional growth and impact. The Account Manager will navigate complex stakeholder relationships, drive process improvements, and play a key role in Amazon’s recruitment strategy for its delivery network.Responsibilities will include:
Strategic Partnership Management

• Lead and develop trust-based relationships with minimum 5 Recruitment Agencies (RAs)
• Build and maintain partnerships with key internal stakeholders including Country Managers, Marketing, Hiring Events, Procurement, Finance, PR, Legal teams

Operational Excellence

• Coordinate with Country Managers to meet regional staffing needs at the right time
• Deliver DA hiring capacity through RAs while optimizing conversion rates, SLAs and cost-per-placement
• Monitor and improve candidate experience throughout the recruitment funnel

Process & Technology

• Drive ATS platform adoption among RAs
• Collaborate with Country Managers and tech teams to enhance recruitment tracking systems and reportings
• Lead EU standardization processes

Financial Management

• Monitor and optimize program budget utilization
• Ensure timely invoice processing and financial reconciliation

BASIC QUALIFICATIONS– Bachelor’s degree
– Experience in digital advertising and client facing roles
– Experience analyzing data and best practices to assess performance driversPREFERRED QUALIFICATIONS– Experience in client or vendor facing roles with a focus in relationship management and negotiation skills
– Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insightsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Expected salary

Location

London

Job date

Thu, 10 Apr 2025 05:02:48 GMT

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