Administration Assistant

Job title:

Administration Assistant

Company

Gallagher

Job description

Job Description:IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
OverviewJoin our dynamic Technical Services department as an Apprentice – Administration, where you will play a crucial role in Claims Administration and General Office Administration. This position offers an excellent opportunity to gain hands-on experience and develop your skills in a supportive and professional environment.
How you’ll make an impact

• Manage the main GB inbox and handle all postal correspondence efficiently.
• Coordinate invoicing and payments processes.
• Submit adjuster reports and maintain a diary for client responses.
• Ensure that post and emails are allocated to the appropriate claims handlers.
• Flag any urgent or concerning matters to the Team Leader promptly.
• Proactively manage incoming correspondence to the office.
• Perform general office administration tasks, including daily opening of post.
• Copy files for postage to Adjusters and review returned surveys.
• Contact contract adjusters by telephone to check availability.
• Reach out to brokers via telephone or email to acquire missing information.
• Communicate new claims to Coverholders before lodge allocation.
• Ensure communication lines are allocated appropriately within the office.
• Allocate correspondence correctly to various claim handlers.
• Communicate effectively with colleagues regarding urgent correspondence.
• Maintain personal workspace and equipment.
• Comply with all Gallagher Bassett and office procedures.
• Perform any other reasonable duties as the need arises by Gallagher Bassett.

About You

• Ability to meet specific deadlines with a committed and flexible approach.
• Enthusiastic and committed, with a willingness to own problems and take responsibility for actions.
• Strong problem-solving skills and the ability to think outside the box.
• Excellent attention to detail and understanding of accurate data capture.
• Proficient computer skills and ability to prioritize workloads.
• Strong interpersonal skills with attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Effective time-management skills and ability to handle sensitive information with integrity and confidentiality.
• Adherence to File Management best practices.
• Self-motivated, highly adaptable, and able to use initiative.
• Eligible to work in the UK

Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Expected salary

Location

Wales

Job date

Wed, 12 Mar 2025 00:24:37 GMT

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