Administrative Assistant

Job title:

Administrative Assistant

Company

NHS Scotland

Job description

Location: Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We’re happy to talk about how you want to work.Fixed-term or Secondment** for 18 months from appointment
**For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.Who We AreNHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.We are the leader in educational design, delivery and quality assurance and provide wide-ranging support to workforce development. We are the official provider of workforce statistics for NHS Scotland and support national workforce planning. We design and develop digital technologies supporting innovation and transformation.Our goal is to create a workforce that meets the needs of the People of Scotland, through collaboration with staff, learners, and our stakeholders. The NES Strategy 2023-26 outlines our ambitions as a national statutory learning organisation and our strategic positioning within the health and social care innovation landscape.The Medical Directorate is responsible to the NES Board and through the Board to Scottish Government for the commissioning and delivery of postgraduate medical education in Scotland. The role of the Directorate is to oversee training, manage the trainee’s progress through the training programme and ensure the training is delivered to GMC standards.The OpportunityWe currently have an Administrative Assistant vacancy within the Medical Directorate. We are looking for an enthusiastic and self-motivated individual to join our highly talented team.We are looking for an individual with working experience gained in face-to-face customer service and ideally in office-based administrative support roles.The successful applicant will be responsible for supporting both face-to-face and online activities.An effective team player, you will possess excellent organisational, communication and digital skills, with a strong focus on flexibility and customer service.Do you enjoy the challenge of working to deadlines and being adaptive to an ever-changing environment?Do you enjoy working and communicating with a wide variety of people?Do you enjoy working in a team and supporting your team members?Do you want to play a key role in delivering a high-quality customer service to both our internal NES workforce and our external stakeholders (NHS visitors, suppliers and service providers)?Does this sound like you?What We Love to SeeAdministrative Assistants have a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:

• Customer focused with a flexible problem-solving attitude
• Experience of working collaboratively and flexibly within a team, and across other workstreams and departments
• High attention to detail in all aspects of your work
• Ability to communicate clearly, effectively and confidently at all levels (both verbally and in writing)
• Proven track record using Microsoft packages (in particular MS Teams, MS Outlook, and MS Excel) and confidence in learning and using other specialist software (e.g. online booking systems and travel/accommodation systems)
• Ability to implement, and ensure compliance with company policies & procedures
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to effectively organise and prioritise own workloads and to meet strict deadlines

Benefits Which MatterAs a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:

• Life-work balance – with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave – 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and InclusionDeveloping a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.It’s not essential to be in an administrative role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.If you are considering applying and feel it would be helpful to discuss this initially, please contact Helen Biggins, Team Lead, helen.biggins@nhs.scotNext Steps** Candidates wishing to apply on a secondment basis are strongly encouraged to discuss this with their current employer at the earliest opportunity, ideally prior to application.Our recruitment process is currently 100% remote and if successful you would initially work remotely, working from our offices as operationally required.All applicants who are shortlisted for interview will be contacted by e-mail.Online interviews will take place on Tuesday 17 September 2024.For further information please refer to the Job Information Pack below.Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don’t hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot

Expected salary

Location

United Kingdom

Job date

Wed, 21 Aug 2024 03:09:20 GMT

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