Administrator – Hewitt Centre

Job title:

Administrator – Hewitt Centre

Company

NHS

Job description

F.T.C Administration Assistant. The post is for a 12-month fixed term contract at the Hewitt Fertility Centre Knutsford site.An opportunity has arisen within The Hewitt Fertility Centre at Knutsford for an Administration Assistant, who is a bright, committed, and enthusiastic individual. You would be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in an administration role is essential.The post holder will be responsible for providing an efficient clerical support service to the organisation supporting the clinical team.The post holder will be required to be proficient in the use of Information Technology and supporting technologies to enable the discharge of duties in an efficient and effective manner.Main duties of the jobTo deal with all patient queries and concerns, to answer telephone queries and concerns – (these may be of a sensitive nature) to register new and follow up patients appointments using logging procedures on Digicare and IDEAS systems as required, sending out relevant patient letters. To liaise with consultants/nurses,To assist with general administrative duties e.g. dealing with mail, photocopying and filing. assisting with patient letters using DICT8,To provide an efficient admin service for the registration and treatment of satellite patients. To invoice private patients for consultation, screening, treatment, and drug top ups, taking payment in person or by telephone, via debit/credit card, bank transfer and recording all payments on IDEAS. To maintain filing systems as required.For full details see Job DisruptionAbout usLiverpool Women’s delivers the highest standards of care for women, babies and their families. It is an exciting environment to work in and a great place to develop your career.We value the contribution of individual talent and are committed to having a workforce that is representative of the local community. We will consider requests for flexible working on hiring.Our core value is to ‘Be Kind’ and we have an ambition to ‘Be Brilliant’ with the best people, giving the safest care, to provide outstanding experiences.The Trust is constantly innovating and evolving it’s services to provide the most cutting edge care possible. We have long-term aspirations for the future. https://www.liverpoolwomens.nhs.uk/about-us/our-future/planning-for-future-generations/We are committed to creating a greener Liverpool Women’s https://www.liverpoolwomens.nhs.uk/media/4095/our-green-plan.pdfhttps://www.liverpoolwomens.nhs.uk/media/4121/recruitment-16pp-v5-current-version.pdfDate posted29 August 2024Pay schemeAgenda for changeBandBand 3Salary£24,071 to £25,674 a year Per annumContractFixed termDuration12 monthsWorking patternFlexible workingReference number159-LWH-308-24Job locationsKnutsford Hewitt Centre4 The Pavilion, Knutsford Business Park. Cranford DriveKnutsfordWA16 8ZRJob descriptionJob responsibilitiesTo deal with all patient queries and concerns, to answer telephone queries and concerns (these may be of a sensitive nature) to register new and follow up patients appointments using logging procedures on Digicare and IDEAS systems as required, sending out relevant patient letters. To liaise with consultants/nurses, To issue patient information leaflets as required.To assist with general administrative duties e.g. dealing with mail, photocopying and filing. assisting with patient letters using DICT8,To provide an efficient admin service for the registration and treatment of satellite patients. To invoice private patients for consultation, screening, treatment, and drug top ups, taking payment in person or by telephone, via cash, debit/credit card, bank transfer and recording all payments on IDEAS. To maintain filing systems as required.For full details see Job Disruption Job descriptionJob responsibilitiesTo deal with all patient queries and concerns, to answer telephone queries and concerns (these may be of a sensitive nature) to register new and follow up patients appointments using logging procedures on Digicare and IDEAS systems as required, sending out relevant patient letters. To liaise with consultants/nurses, To issue patient information leaflets as required.To assist with general administrative duties e.g. dealing with mail, photocopying and filing. assisting with patient letters using DICT8,To provide an efficient admin service for the registration and treatment of satellite patients. To invoice private patients for consultation, screening, treatment, and drug top ups, taking payment in person or by telephone, via cash, debit/credit card, bank transfer and recording all payments on IDEAS. To maintain filing systems as required.For full details see Job DisruptionPerson SpecificationSkills, Knowledge & AptitudesEssential

• Clear Legible handwriting
• Proficient keyboard skills
• Good time management
• Able to use own initiative
• Understanding of confidentiality
• Able to work unsupervised

QualificationsEssential

• Educated to GCSE level or equivalent including English and Mathematics.
• European Computer Driving Licence (ECDL) Qualification or equivalent
• Typing qualification – RSA II or equivalent.

ExperienceEssential

• Previous relevant experience in clerical environment
• Previous typing experience

Desirable

• Previous Healthcare admin experience
• Gynaecology/Fertility experience

Personal AttributesEssential

• Good Communicator, able to deal sensitively with others
• Self Confidence
• Good telephone manner
• Good Time Keeper
• Commitment to Role & Service Development
• Neat and Tidy appearance
• Able to work flexibly and under pressure at busy times

Person SpecificationSkills, Knowledge & AptitudesEssential

• Clear Legible handwriting
• Proficient keyboard skills
• Good time management
• Able to use own initiative
• Understanding of confidentiality
• Able to work unsupervised

QualificationsEssential

• Educated to GCSE level or equivalent including English and Mathematics.
• European Computer Driving Licence (ECDL) Qualification or equivalent
• Typing qualification – RSA II or equivalent.

ExperienceEssential

• Previous relevant experience in clerical environment
• Previous typing experience

Desirable

• Previous Healthcare admin experience
• Gynaecology/Fertility experience

Personal AttributesEssential

• Good Communicator, able to deal sensitively with others
• Self Confidence
• Good telephone manner
• Good Time Keeper
• Commitment to Role & Service Development
• Neat and Tidy appearance
• Able to work flexibly and under pressure at busy times

Expected salary

£24071 – 25674 per year

Location

Knutsford, Cheshire

Job date

Wed, 04 Sep 2024 05:20:50 GMT

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