Administrator – Pay Services

Job title:

Administrator – Pay Services

Company

Royal Mail

Job description

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Job reference 317908
Administrator – Pay Services
Salary starting from £24k pa but could rise to £26K pa dependant on experience and/or achieving relevant qualifications
5 weeks annual leave plus bank holidays
Annual & Quarterly Bonus scheme Pension scheme
Perks and Discounts & Salary Sacrifice benefits
Flexible working patterns
Permanent, Full time
Royal Mail Sheffield, Sheffield. S98 6HRWe have an exciting opportunity for 3 Administrators to join Pay Services on a permanent basis.You’ll work as part of a 100+ strong Pay Team in maintaining and managing all aspects of employee records and pay information on our payroll system including pay, overtime, absences, tax, salary sacrifice, contracts, bonus schemes, recoveries, whilst complying with business policies, statutory and legal requirements.We pride ourselves on delivering excellent customer service and with a wide customer base you’ll be contributing to this on a daily basis.You’ll be part of a 5 days a week Monday – Friday operation with typical core hours of attendance being between 8am – 4pm although this can be flexible and may change in line with business requirements. You’ll initially work in our main site in Central Sheffield which is easily assessible via all transport links and then move to a hybrid home/office-based approach.You’ll initially work in our main site in central Sheffield which is easily accessible via all transport links and then move to a hybrid home/office-based approach with 3 days per week working in our Sheffield office.About the roleThere are 3 roles available across 3 teams – Payroll & Probity, Bonus & Benefits & Statutory Deductions. The responsibilities of these roles are to:

• Process and maintain payroll data relating to all aspects of Pay including Payroll, Tax/NI, Pensions, Bonus, Benefits and personal information for all Royal Mail employees.
• Understand and accurately deliver Pay Services products to internal and external customer’s agreed requirements including compliance with legal requirements and business policies.
• Respond to process specific queries received into the team to an excellent standard and be a subject matter expert in collecting and storing data via excel.
• Take ownership of personal development and contribute to the development of the overall team.
• Ensure service issues are raised through the appropriate channels in a timely manner.
• Raise areas for service improvement whenever identified.
• Take part in and contribute effectively at team meetings, discussions and 1-2-1 sessions.

During assessment the team will decide which area best alligns with your skill set and which team to progress the successful candidate into.About YouTo be successful in this role, you will have the following skills and attributes:

• Experience of either Payroll and Finance, PAYE and statutory payments, Benefits and Reward schemes, and an in-depth knowledge and experience of payroll calculations and processing working with Excel in high volume data sets.

• Excellent analytical & numerical skills and attention to detail with a track record of interpreting and manipulating data
• A solid working knowledge of Excel is essential. • Confident communication skills with ability to analyse, question and problem solve in order to resolve customer queries
• Be able to demonstrate an ability to work on multiple tasks, prioritise workload and deliver to tight deadlines plus provide evidence of improving processes and the customer experience.
• Ability to work flexibly and as part of a team
• High standard of written communication and excellent interpersonal and telephone skills

Extra Benefits

• RMG Share Schemes – partnership and matching share offer
• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers – there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

*Available only to perm employeesNext StepsThe next stage of the selection process will be a face to face or virtual interview consisting of competency based and role specific questions.Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.For more information on Royal Mail Group and our values please click here:Closing Date: 08th November 2024. Please note, this advert may close early if the appropriate number of applications has been reached.#LI-POST #RMG #LIMRT #LI-Hybrid​

Expected salary

Location

Sheffield

Job date

Sat, 26 Oct 2024 23:39:55 GMT

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