Admissions Counsellor

Job title:

Admissions Counsellor

Company

University of Toronto

Job description

Date Posted: 09/11/2024
Req ID: 39680
Faculty/Division: Vice-Provost, Students
Department: University Admissions and Outreach
Campus: St. George (Downtown Toronto)
Position Number: 00043542Description:About us:The Admissions department of the Division of Strategic Enrolment Management is responsible for planning and managing undergraduate admissions for all direct entry programs at the University. Admissions maintains expertise in current research and best practice in admission policy and process and is responsible for providing information and advice to undergraduate divisions concerning the admission process. It further acts as a resource to divisional committees.Your opportunity:Under direction of the Associate Director of Admissions, the Admissions Counsellor works as part of a team to support the assessment and processing of applications to undergraduate, first-entry divisions. The Admissions Counsellor assesses applications for admission to first entry and select second entry undergraduate divisions, identifies and evaluates required documents to determine eligibility, and researches and assesses selected educational systems and transfer credit equivalencies. The Admissions Counsellor provides counselling services to a diverse student population and their families on the admissions process at the University to include; program options and requirements, cut-offs, appeals, transfer credits and explain/interpret University admissions policies. Such counselling takes place through in-person appointments, information sessions, phone calls and emails.In addition to counselling service, the incumbent performs a variety of operational administrative functions; develop and present workshops and presentations to the broader University community on a variety of admission topics, work with multiple and complex systems (document management, student information, locally developed) to annotate and update documents and serve as a resource to an assigned university colleges, faculties, or departments: providing advice, guidance, and interpretation of university and government admission policies, processes and regulations.Your responsibilities will include:

• Interpreting academic regulations, program and degree requirements
• Advising potential applicants, students, parents, and/or guidance counselors on admissions criteria and processes by probing and providing a range of options and possible consequences
• Reviewing and assessing admissions applications
• Keeping well-informed on University programs, policies and procedures
• Providing detailed explanations of admissions decisions
• Analyzing statistical information to inform admissions projections and planning activities
• Providing formal job-related training
• Serving as a resource to others by providing (non-supervisory) job-related guidance

Essential Qualifications:

• Bachelor’s Degree or acceptable combination of equivalent experience
• Minimum four (4) years relevant experience in a high volume admissions environment, preferably a university or college institution
• Direct experience in counselling students in admissions to undergraduate, first-entry divisions
• Experience conducting presentations/workshops/training sessions to external and internal attendees
• Experience interpreting and applying the University and with education systems worldwide, admissions policies and requirements for all undergraduate programs as well as general university policies
• Experience with document management systems
• Advanced computer skills must include word processing, creating and manipulating spreadsheets, posting to and navigating websites, creating PowerPoint presentations
• Knowledge institutional, government, agency and department policies, procedures and guidelines
• Ability to effectively provide information and advice to staff, students, and general public – individually or in group settings (i.e. one-on-one or group session and/or workshops)
• Strong student service orientation: tact and diplomacy in dealing with students and students’ family members, relate well with a diverse student population, at times address an upset or irate student, maintain confidentiality in working with student information
• Ability to adapt to new procedures quickly and accurately
• Must be able to use independent judgment and discretion when processing applications and responding to enquiries
• Ability to work in a high volume environment and ability to work well under pressure

Assets (Nonessential):

• Familiarity with the University’s student information system or with a comparable system is highly desirable
• Familiarity with financial budgeting tools and resources is desirable

To be successful in this role you will be:

• Adaptable
• Communicator
• Multi-tasker
• Organized
• Problem solver
• Team player

Closing Date: 09/25/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Term; This is an approximately 9-month term position.
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 — $79,874. with an annual step progression to a maximum of $102,147. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Fiona ChanLived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.Diversity StatementThe University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see .Accessibility StatementThe University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.If you require any accommodations at any point during the application and hiring process, please contact .

Expected salary

$79874 per year

Location

Toronto, ON

Job date

Thu, 12 Sep 2024 22:01:31 GMT

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