Application Administrator (DXP, Drupal 10, Acquia EXP.)

Job title:

Application Administrator (DXP, Drupal 10, Acquia EXP.)

Company

Teamrecruiter.com

Job description

One of our Higher Education clients is looking for Application Administrator (DXP, Drupal 10, Acquia EXP.)Length: 12 months contract with the possibility of ExtensionLocation: Toronto, ON – Hybrid (a mix of home and in-office workdays)Working Hours: Mon-Fri-8.30am-5.00pmROLE OVERVIEW
To support continued platform development and site migration, the DXP team is seeking a Application Administrator. This position will play a vital role in supporting the DXP solution by supporting the administration and on-going successful maintenance of the various solutions that make up the DXP platform.
Application administrators are responsible for the successful on-going operation of the application environments they are responsible for. They have a deep understanding of the solution and its underlying technology, and how to effectively configure, manage and maintain the solution to support organizational requirements and ensure on-going sustainable operations. They collaborate with infrastructure teams to ensure effective backup, security, data and application management practices are in place. They remain current on solution updates and maintain on-going interaction with solution vendors to understand changes and enhancements and address their impact on existing application capabilities.RESPONSIBILITIES OF THE ROLE INCLUDE:

• Lead the administration and management of the applications and solutions in the DXP platform, and ensure they continue to operate effectively
• Provide day-to-day operational support of the DXP platform, ensuring operational processes and procedures are sustained and monitoring performance measures, dashboards and system logs to ensure reliable operations
• Lead the troubleshooting and resolution of problems, defects and outages, including coordinating with vendors and implementation partners as required
• Monitor and proactively follow up on outstanding tickets, and ensure SLAs are met
• Monitor vendor platform updates, reviewing planned updates in advance, providing appropriate notification of impending updates to internal groups, and monitoring and verifying on-going platform performance after updates are completed
• Coordinate the update of the DXP platform for managed platform components, including Drupal core and other implemented modules, and coordinating with vendors and implementation partners to ensure updates are managed successfully
• Manage security profiles within the DXP platform and ensuring roles and permissions are allocated appropriately
• Support the defined access management procedures for the platform to ensure that required access is provided and appropriate roles are assigned to ensure effective security and appropriate segregation of duties, and engaging as required with other ITS areas to coordinate required updates to access management procedures
• Monitor and ensure guidelines, standards and content requirements are adhered to across the DXP platform and identify and coordinate the resolution of issues and exceptions to defined guidelines
• Support the creation of new sites in accordance with site migration efforts and new site requirements, and ensure sites are configured appropriately to deliver required site capabilities
• Manage deployments of code and sites between environments, and monitor the overall deployment process to ensure sites are updated effectively and deployment impacts are managed appropriately
• Coordinate and manage integration of additional modules into the DXP platform, ensure they are appropriately evaluated and assessed and are reliably able to deliver intended functionality

EDUCATION

• A three-year degree in Information Technology, Computer Science, or a related field
• Continued education in Information Technology or equivalent experience is required

EXPERIENCE:

• At least five years of hands-on experience in large, complex environments designing, building, operating, maintaining, and securing enterprise-class solutions
• A minimum of three years of experience in administering an enterprise-level application

REQUIRED SKILLS
Skills sought in a successful candidate include:

• Exceptional enterprise application administration skills
• Strong troubleshooting and problem resolution skills, and the ability to define and manage evaluation and escalation of problems as required
• Strong understanding of the importance of defined operational procedures and guidelines, and the ability to develop, support, advise and recommend refinements in operational practices to best ensure site performance and stability
• Strong understanding of front-end and back-end development languages including PHP, JS and JS frameworks, CSS and HTML
• Experience in managing integrations with other data sources (API, database calls and local files) to obtain and process data for inclusion in web site content
• Proven experience in ensuring compliance with defined coding standards and development best practices
• Experience working in development environments that adopt formal quality assurance and code review practices to ensure deployed code meets standards of delivery and maintainability
• Experience in administering sites and platforms hosted on leading DXP/CMS systems
• Extensive knowledge of Drupal 10, Drupal multisite, Acquia Site Factory and Acquia Site Studio solutions is highly desirable
• Knowledge and familiarity with VWO Personalization or other personalization platforms is highly desirable
• Knowledge and familiarity with Acquia (Widen) DAM and Acquia Content Hub is highly desirable
• Superior oral and written communication and interpersonal skills, including excellent active listening skills
• Problem-solving and root cause analysis skills
• Experience working in an agile mode of operations
• Experience managing work in Microsoft Azure DevOps
• Higher education or public sector experience is highly desirable

URGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.The recruiter in charge of this role is Prakash.If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!Please note: Adherence to our end client’s vaccination policy is a requirement.Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!Teamrecruiter.com IncTeamrecruiter.com is a provider of staffing and recruitment services to Fortune 500 and emerging growth companies across North America. Our consultants and account representatives work internally or externally with our clients assisting them…

Expected salary

Location

Toronto, ON

Job date

Sat, 21 Dec 2024 23:42:55 GMT

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