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Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.
Title: Coach Customer Service Associate
Reports to: Manager, Customer Service
Location: Kashiwa Office
Primary Purpose (職務要約)
ストアやオフィスでの経験を活かし、チャット・メール・電話等で寄せられるあらゆるお客様のお問い合わせに迅速かつ丁寧に対応いただきます。ブランドを代表する立場としてホスピタリティ溢れる顧客体験を提供し、お客様の顧客満足度向上に貢献できるやりがいのあるポジションです。ブランド認知の更なる向上に伴い、お問い合わせが増加していることを受け、これらのツールでお客様サポートを行うメンバーを新規で募集いたします。
Key Responsibilities(主な業務内容):
Qualifications(応募要件):
Our Competencies for All Employees
Our Competencies for All People Managers
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.
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