Associate Director (Occupier Accounts)

Associate Director (Occupier Accounts)

Job ID

209103

Posted

04-Mar-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Transaction Management

Location(s)

London – England – United Kingdom of Great Britain and Northern Ireland

Role Purpose

The EMEA Transaction Management team is responsible for developing property strategy and overseeing the execution of transactions across EMEA for either one large, dedicated client or a number of clients with smaller transaction requirements. Each Transaction Manager’s role will vary depending on whether it is based on a dedicated client account or a varied portfolio, the level of seniority required will vary dependent on the needs of the client but will follow those set out in the competency matrix. Individual annual or specific project objectives are clearly set out for each client.

Key Responsibilities

-Responsible for reviewing, managing, building and growing client relationships and property strategies across a variety of geographies (largely EMEA but some Global)

-Using a range of financial models and critical date information develop a portfolio analysis that will identify opportunities and risks. Provide advice to the client and their options and how best to achieve their objectives. Working with CRE and the client’s approval process and implement the agreed transaction strategies

-Project initiation and business case development

-Coordination of field resources and other stakeholders in the execution of lease renewals, new site acquisitions, disposal of surplus space by way of assignment, subletting, surrender or sale in the case of owned assets

-Maintain strong relationships with Business Unit/Account Leads, field brokers and internal CBRE teams to facilitate transactions and up/cross selling of other CBRE services

-Collation of comparable evidence, preparation of Requests for Proposals (RFPs), letters of intent, and broker’s opinions of value

-Develop and enhance client relationships by the achievement of client’s Key Performance Indictors (KPIs), regular client meetings, use of market knowledge best practice sharing, and demonstrating value add (using various measures including fee to value ratios)

-Operate within CBRE’s and the client’s behavioural and procedural guidelines, including the use of systems

Person Specification/Requirements

-Life Science expertise (desirable)

-Strong influencing skills

-Results driven: proactively seeks to grow business unit revenues

-Communicates and develops opportunities to benefit A&T and the wider business

-Owns responsibility for technical and/or service delivery for variable accounts

-Owns and manages specific client relationships, manages people, and handles contractual issues, handles all but the most sensitive issues with the client or third parties

-Is accountable to client at an account or service line level; managing the process of delivery of relevant aspects of the service

-Has a detailed understanding of the contractual frameworks; contributes to negotiations

-Develops plans to drive implementation of client strategy

-Provides value add to clients by really understanding client needs and identifying solutions which provide additional revenue for A&T

-Line manages team members, proactively manages performance issues to resolution, provides leadership and support from both technical and ‘soft skills’ perspectives

-Assists in the process of developing account and client budget/plans, contributes to the development of client/ service line strategies and plans

-Reviews account plans regularly and involves team members as appropriate in planning and implementation

-Manages resources for their client / service line and delegates to maximise profitability and develop team members

Working at CBRE

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mind-set is encouraged. You’ll realize your potential with challenging work, fast-paced assignments, an environment of constant learning and commitment to results. To enable your success, we provide the best tools, training and leaders in the industry.

Our collaborative culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Creating the real estate solutions of tomorrow, so businesses and people thrive. This informs everything we do—from diversity, equity, and inclusion to sustainability initiatives to workplace safety and wellbeing.

At CBRE, we believe that the more perspectives we have, the more dimensions we see. We welcome people with different backgrounds and experiences across industries to apply for open positions even if you do not match every element of the required skills. To discover more about what it’s like to work at CBRE, visit Life at CBRE (https://www.cbre.com/careers/careers-blog)

About CBRE

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2023 revenue). The company has more than 130,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves a diverse range of clients with an integrated suite of services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit: https://www.cbre.co.uk/careers/accommodations

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)