Associate Manager, Customer Service Sales
Olympus Corporation
Working Location: ONTARIO, RICHMOND HILLWorkplace Flexibility: HybridFor more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.Our five Core Values empower us to achieve Our Purpose:Patient Focus, Integrity, Innovation, Impact and Empathy..**Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate.Job DescriptionResponsible for leading and managing the daily activities and driving operational efficiencies for Olympus Canada customer service sales team for both internal and external customers. Ensures team is updated with current and relevant processes by guiding team to remove obstacles and challenges to providing our customers expected service levels such as utilizing our service cloud (in SFDC). Is constantly innovating the department, in partnership with the Customer Service Repair Leadership team, to achieve and maintain industry leading customer solutions including but not limited to achieving/exceeding department service level agreements and KPIsJob Duties
Job QualificationsRequired:
Preferred:
Why join Olympus?We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.Equitable Offerings you can count on:Competitive salaries, annual bonusComprehensive medical benefits and pension planGenerous Paid Vacation and Sick TimePaid Parental Leave and Adoption AssistanceConnected Culture you can embrace:Work-life integrated culture that supports an employee centric mindsetOffers onsite, hybrid and field work environmentsPaid volunteering and charitable donation/match programsDiversity Equity & Inclusion Initiatives including Employee Resource GroupsDedicated Training Resources and Learning & Development ProgramsPaid Educational AssistanceAre you ready to be a part of our team?.At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit .Olympus is dedicated to building a diverse, inclusive and authentic workplaceWe recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect. We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.Let’s realize your potential, together.It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.Applicants with Disabilities:As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone. If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at OCAAccommodations@olympus.com. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).Posting Notes: || Canada (CA) || Ontario (CA-ON) || Richmond Hill || Customer Service
Richmond Hill, ON
Sat, 14 Sep 2024 02:58:34 GMT
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