Associate Payroll

Job title:

Associate Payroll

Company

Bell

Job description

Req Id: 421456At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.Join us. You belong at Bell.Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.Company name: Bell Canada
Job location address: 1, Alexander-Graham-Bell, Verdun, Qc.
Job status: Regular Full Time
Number of positions: 2
Date candidate required: February 2025
Application deadline: January 25, 2025Name and description of the hiring department:HR Services team is responsible for providing quality support to employees of Bell Canada and its subsidiaries. These services include payroll administration, human resources transactions, management of unionized employee transfers, including eligibility for the Employee Discount Plan.Job Duties / Accountabilities:The Payroll Associate – Support Center is responsible for providing excellent customer service while ensuring that all payroll-related queries and questions are answered, and that our customers are redirected when necessary. The Payroll Associate – Support Center is also responsible for ensuring that the recommendations and advice offered to customers, as well as the processing of requests, contribute positively to the efficiency of payroll production and transactions.Duties and responsibilities of the Payroll Assistant – Support Center include, but are not limited to:(Suite)

• Answer general payroll questions and requests
• Redirect requests to the appropriate departments or services as needed
• Performing what can sometimes be complex analyses
• Understand payroll processing and validation times
• Be able to explain tax slips while respecting laws, government requirements and collective agreements
• Answer questions about employee compensation with integrity and accuracy
• Complete declarations sent to various government agencies
• Take the necessary measures to avoid generating additional losses
• Accurately complete the various documents and carry out the necessary follow-ups
• Compliance with legal and regulatory requirements
• Understand and coordinate compensation in detail
• Explain the precise and efficient processing of the various payroll components for employees of Bell and its subsidiaries
• Analyze various reports and make the necessary corrections
• Understand and be able to perform compensation calculations from gross to net pay, vacation calculations, etc
• Maintain the satisfaction and confidence of Bell and its subsidiaries’ employees
• Analyze and process requests from various internal and external sources and be able to justify discrepancies while respecting service agreements
• Produce specific reports, tax slips and all related documents for active employees, employees on sick leave and retirees using various applications
• Interpret and ensure compliance with various collective agreements and government legislation
• Resolve first-line complaints, as well as unusual and complex situations
• Negotiate reimbursement agreements with employees

Essential Skills / Competencies:

• Knowledge of payroll compliance legislation
• General knowledge of payroll (understand and know how to explain pay stub, tax slips, etc.)
• Have completed or be in the process of obtaining ACP (Canadian Payroll Association) training or equivalency; or a minimum of 3 years of working experience in a complex payroll environment
• Working experience in a Customer service environment
• Advanced command of French and English, without any restrictions, as we serve all of Canada

• Professional relationship and interactions with English speaking customers or people outside of Quebec
• Effective organizational, planning and work prioritization skills
• Proven discretion and respect for confidential information
• Proven ability to work autonomously and as a team member according to the needs
• Excellent interpersonal skills
• Ability to work under pressure and meet tight deadlines
• Attention to detail with a view to ensuring the accuracy of information provided to customers
• Ability to identify obstacles, take appropriate action, demonstrate initiative, exercise good judgment and propose solutions and improvements to processes
• Ability to work and develop in a constantly changing environment

Preferred Qualifications / Competencies:

• Have a minimum of one year experience in a high-volume contact center environment
• Experience Time Management (time administrator in SAP)
• Intermediate MS Excel (V-Look-up, PivotTable) / Validation test of knowledge will be given
• Intermediate level of MS Word
• Knowledge of SAP P90/ SAP/ADP-Workforce Now/Dayforce

Working Conditions:

• Work 7.5 hours from 7H30 am to 5h00 pm
• Overtime occasional
• Possibility of remote work

​#EmployeeReferralProgramAdequate knowledge of French is required for positions in Quebec.Additional Information:Position Type: UnionJob Status: Regular – Full TimeJob Location: Canada : Quebec : VerdunWork Arrangement: RemoteApplication Deadline: 01/25/2025For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the or visit our for other ways to contact us.Artificial intelligence may be used to assess parts of your application. Please review our privacy policy ( ) to learn more about how we collect, use, and disclose your personal information.Created: Canada , QC , VerdunBell, one of

Expected salary

Location

Verdun, QC

Job date

Fri, 17 Jan 2025 23:47:05 GMT

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