AWS Machine Learning Operations Specialist

Job title:

AWS Machine Learning Operations Specialist

Company

Calabrio

Job description

Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.We are seeking a highly skilled and motivated AWS MLOps Specialist to join our dynamic team. This role bridges the gap between machine learning operations, ETL operations, and traditional DevOps, focusing on deploying, managing, and optimizing ML and ETL workflows and infrastructure. The ideal candidate will have hands-on experience in both MLOps and DevOps practices and expertise in managing AWS cloud infrastructure. An AWS certification or significant experience in AWS environments is highly desirable.What you’ll be doing (Key Responsibilities):MLOps Responsibilities:

• Design, deploy, and maintain scalable ML and ETL pipelines in production environments.
• Implement CI/CD workflows for ML models and ETL, ensuring reliable and automated deployment processes.
• Monitor and optimize ML/ETL performance, ensuring efficient resource utilization.
• Collaborate with ML Engineers to integrate ML/ETL workflows into scalable production systems.

DevOps Responsibilities:

• Design, implement, and manage CI/CD pipelines for software applications.
• Automate infrastructure provisioning, configuration, and scaling using AWS CDK and tools like Terraform or CloudFormation.
• Monitor and troubleshoot production systems to ensure high availability and reliability.
• Develop robust logging, monitoring, and alerting solutions using tools like Datadog, CloudWatch, or Prometheus.

AWS Cloud Responsibilities:

• Architect and manage AWS-based infrastructure for both machine learning and software systems.
• Optimize AWS services (e.g., EC2, ECS, S3, Lambda, SageMaker) to meet performance and cost requirements.
• Ensure security and compliance in AWS environments through best practices and tools.
• Leverage AWS services for deploying containerized applications using ECS, EKS, or Fargate.

We’re looking for:

• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Proactive and self-driven with a focus on continuous learning and improvement.
• Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
• Hands-on experience with AWS infrastructure and services, with preference for AWS-certified professionals.
• Familiarity with infrastructure-as-code tools (e.g., Terraform, CloudFormation).
• Knowledge of ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and model deployment practices.
• Experience with GPU VMs to train ML models or serve ML models.
• Experience with SQL and NO-SQL databases like PostgreSQL, Snowflake, DynamoDB, or MongoDB.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience in MLOps, DevOps, or related roles with a strong understanding of both domains.
• Proficiency in Python and scripting languages like Bash.
• Experience with CI/CD tools (e.g., Azure DevOps, Jenkins, GitHub Actions, GitLab CI/CD).

BenefitsYou’ve learned about what you’ll be doing, here’s what benefits you’ll be getting when you join Calabrio:

• Global team recognized for their passion for innovation.

• Innovative product culture and project exposure.

• Training and development from industry-leading experts.

• Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, ConsistentWhat we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. ​ Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing . An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.Ready for Exponential Career Opportunities? Apply now

Expected salary

Location

Canada

Job date

Sun, 22 Dec 2024 23:46:55 GMT

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