Back-Office Officer – German & French Speaker

Job title:

Back-Office Officer – German & French Speaker

Company

Qonto

Job description

Our mission? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that’s combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market.Our journey: Founded by and in July 2017, Qonto has rapidly gained trust, serving over 500,000 customers. Thanks to our wonderful team of 1,600+ Qontoers, we also made it to the French ranking!Our values:Customer focus | Prioritize customers in everything you doOwnership | Own your part, get things doneTeamwork | Make (team)work easyMastery | Continuously raise the barIntegrity | Always do what’s right, and respect peopleOur beliefs: At Qonto, we’re committed to fostering a welcoming environment where everyone can thrive. We prioritize evaluating applicants based solely on skills and potential, ensuring diversity with 50% international team members, 44% women, and 20% parents. Join us in building a workplace that celebrates diversity and individuality..As a Banking Operations Officer (Juridical Department) 🇩🇪, you will join our international Banking Operations team of 5 people (and counting!), under the supervision of , our Lead Banking Operations (Juridical🇩🇪).Join us as Banking Operations Officer at Qonto, to help us handle sensitive operations related to our customers and initiate legal processes for our Italian market.At Qonto, Banking Operations cover a key role, working on administrative tasks. You will handle sensitive operations related to Qonto’s customers and initiate legal processes for our German market.👩‍💻🧑‍💻 As a Back-Office Officer at Qonto, you will:

• Manage collective procedures (liquidation and redress), enforcement (SATD and bailiff seizure), and inheritance procedures.

• Notify customers by email to help them in the regularisation of their acts.

• Handle account closings.

• Create and provide circular letters to external auditors.

• Develop and update the processes on a daily basis.

🤔 What you can expect

• International team & multicultural environment

• Hyper-growth context

• Cross-functional teamwork (with Risk, AML/CFT, Customer Success & legal teams)

• Making an impact on Qonto’s banking operations and establishing us as the leading European business finance solution.

🤝 About your future manager

• Their background? has a rich and diverse background in the financial sector. He lived both in France and in Germany for a long time. He began his career in International Tax Law as he studied Law for several years, in France. Two and a half years ago, Matthias joined Qonto, bringing with him a wealth of experience and a keen eye for detail. He has been instrumental in shaping the banking operations procedures for the German market, ensuring the highest standards of regulatory compliance.

• What do they bring to the team? Matthias is known for his hands-on approach and commitment to team development. He ensures that every team member receives comprehensive training to perform their roles with confidence and independence. Matthias is readily available for his team and dedicated to fostering an environment of open communication and continuous improvement, maintaining high-quality standards across the board. Additionally, he plays a crucial role in coordinating cross-team initiatives, ensuring seamless collaboration and project success.

🏅 About You

• Experience: You have a first experience related to administrative, legal, or banking operations.

• Mastery: You like to optimize internal processes to respond better and reactively to our customers.

• Teamwork: You are familiar with working with cross-functional teams.

• Analytical mind & rigor: You have well-honed organisational and analytical skills to quickly elaborate key findings, form opinions, and make decisions.

• Curious mindset: You are intellectually curious, open-minded, adaptable, a fast learner, and excited by a dynamic startup environment.

• Languages: You have an excellent command of German, and French, both written and spoken.

At Qonto we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we’ve been searching for all along.🎁 PerksA tailor-made and dynamic career track. An inclusive work environment. And so much more to help you succeed.– Offices in Paris, Berlin, Milan, Barcelona, and Belgrade;– Tailor-made remote work policy depending on the job you apply for and where you live;– Competitive salary package;– A meal voucher;– Public transportation reimbursement (part or global);– A great health insurance (depending on the country);– Employee well-being initiatives: access to to take care of your mental health and great offers for sports and wellness activities;– A progressive disability, and parenthood policy as part of our commitment to the (1 in 6 of Qonto employees is a parent!) and childcare benefits with selected partners;– Monthly team events.💪 Our hiring process:– Interviews with your Talent Acquisition Manager and future managers– A remote exercise to demonstrate your skills and give you a taste of what working at Qonto could be likeWe will send you an interview guide so you can best prepare yourself.On average, our process lasts 20 working days and offers usually follow within 48 hours 🤞To learn more about us:| I |To know how your personal data will be processed during your application process or to request its deletion, please .

Expected salary

Location

Paris

Job date

Thu, 01 Aug 2024 04:01:26 GMT

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