Bar Supervisor – The Hansom

Job title:

Bar Supervisor – The Hansom

Company

Marriott

Job description

Job Description:Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras Renaissance HotelMasterpiece by Design. Dynamic by NatureThe St. Pancras Renaissance Hotel is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London’s landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past.Position SummaryPosition Summary: As a Bar Supervisor at St Pancras, you responsible for advocating and delivering a five star food & beverage service to our guests and to your team members. You are responsible for supporting the wider F&B Management team with daily operational tasks and people management tasks. This includes absence management, performance reviews, recognition, training, hiring, scheduling, counselling and importantly, motivating and coaching team members. Reporting directly to the Restaurant Manager, you will represent the floor in their absence and uphold expectations, reputation and service standards in all that you do. You will be required to support more senior operational tasks.Responsibilities: Here’s what your journey with us entails

• As a Supervisor, every order taken, recommendation made, beverage pairing suggested, reflects your knowledge, experience and ultimately your own reputation as a senior bar professional.
• Every guest interaction should be personalised and special- you can make this happen by taking ownership and ensuring your team take ownership of each guest interaction, listening for cues and following up on cues to deliver a memorable experience.
• Ensuring the bar team collaboratively work with the wider F&B team and other departments within the hotel is key.
• Monitor daily associate’s hours to ensure that those hours actually worked match forecasted payroll.
• Proactively contribute ideas and share creative solutions to make St Pancras the best possible workplace and destination of choice for our guests.
• Proactively problem solves and seeks to provide solutions along with any identified issues- whilst you may not be able to fix everything, coming with ideas as to how can help to speed things up!
• Product (food & beverage), menu, operational, food hygiene, service knowledge is essential and you are responsible for ensuring your team members also have this knowledge.
• You must be proactive in learning new bar trends, skills, beverage items and bringing ideas to the table to continue drive creativity on the bar.
• Knowledge of Health, Safety and Hygiene (sanitation, cleanliness)
• L2 Food Hygiene is essential this role. You should work towards achieving your NCPLH if you do not hold a certification already
• Attendance at Monthly departmental meetings and 1:1’s is essential for you to share the knowledge the Bar team and wider F&B team need to know.
• Advocate and maintain an exceptionally high standard of five star luxury lifestyle service within The Hansom.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefit

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the Team: At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Expected salary

Location

London

Job date

Mon, 10 Feb 2025 01:54:30 GMT

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