Benefits Co-Ordinator – UK & I

JLL empowers you to shape a brighter way. 

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. 

JLL supports the Whole You, personally and professionally. 

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

We are seeking a talented and detail-oriented Benefits Coordinator to join our Human Resources team in London. The successful candidate will be responsible for managing and administering employee benefits programs, ensuring compliance with relevant regulations and providing excellent service to our employees.

What your day-to-day will look like:

Benefit Program Administration:

• Handle day-to-day administration of employee benefits programs, including health insurance, retirement plans, flexible spending accounts, and other supplemental benefits.
• Collaborate with external vendors, brokers, and insurance providers to resolve benefit-related issues and ensure smooth program operation.
• Track benefit enrolment, eligibility, and changes, ensuring accurate data management and reporting
• Ensure benefit invoices are approved and paid in line with payment terms
• Support the Benefits Team on the annual enrolment and implementation of new benefits

Employee Support and Communication:

• Manage contact with employees regarding benefit-related inquiries and issues through our HR Direct (Service Now) Platform.
• Educate employees on available benefits, enrolment procedures, and deadlines.

Compliance and Regulatory Requirements:

• Stay abreast of relevant UK legislation and regulatory changes impacting employee benefits programs.
• Ensure compliance with legal requirements, such as GDPR, RTI, and automatic enrolment.
• Coordinate benefit audits and assist with internal and external audits related to employee benefits.

Reporting and Analysis:

• Generate regular reports and analysis on benefit program data, utilization, and costs.
• Provide monthly benefit reconciliations to the Finance Team
• Work with our benefits provider platform team to ensure up to date reporting and management of reporting.
• Be the point of contact between JLL and our external vendors and/or third parties.

Desired or preferred experience and technical skills:

• Demonstrable experience in benefits administration and coordination, preferably within a large organization.
• Good understanding of UK benefit plans.

Required Skills and Experience:

• Excellent organizational skills and attention to detail.
• Exceptional communication and interpersonal skills, with the ability to effectively interact with employees at all levels.
• Analytical mindset with the ability to compile and analyse complex data.
• Proactive and able to work independently while collaborating effectively within a team. 

Location:

On-site –Norfolk, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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