Bilingual Case Coordination Worker, Mental Health

Job title:

Bilingual Case Coordination Worker, Mental Health

Company

Youth Services Jeunesse

Job description

Location: Ottawa, OntarioReports to: Coordinator, Mental HealthEmployment Status: Full time permanentBargaining Unit Status: IncludedAnnual Salary: $60,340.80 – $72,446.40Language requirement: English is essential, French is essentialBona Fide occupational requirement (BFOR): N/ASchedule: 40 hours per weekClosing date: April17th, 2024Competition #: 24-154Posting Stage: Internal and externalAbout us:Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.Reporting to the Coordinator, Mental Health, the Case Coordinator is responsible for facilitating client access to services, monitoring program outcomes and actively contributing to the effective administrative functioning and operations of the program.Principal Duties:

• Awareness of developments/changes in the community pertaining to the service system and client needs
• Review client data to determine eligibility for referral
• Collaborate with referring agency to work towards resolution and ensure most efficient/appropriate referral process is accessed
• Prepare and facilitate case planning meetings
• Determine/Invite appropriate members for case planning meetings
• Develop client service plans
• Present cases to the resolution committees and ensure on-going liaison with them
• Promote collaboration between various service providers in order to develop flexible and creative service plans
• Promote philosophy of access and resolution functions to agencies and the community at large
• Advocate for access to services on client’s behalf
• Monitor flex funds expenditures
• Develop / revise / review and implement necessary program monitoring system
• Monitor service plan implementation and outcome
• Conduct follow-ups in accordance with the program policy
• Monitor program data-base
• Analyze program evaluation feedback and outcome data to develop reports
• Ensures both electronic and physical client files are up to date, maintained and handled within established practices
• Follow safe work practices as established by the Bureau and the Program

Job Specifications / Qualifications

• Bachelors degree in Social Work/Psychology or relevant field preferred, equivalency may be considered
• Minimum 5 years work experience in relevant Social or Mental Health related discipline
• Knowledge of local community and social service system
• Demonstrates decision making and problem solving skills
• Proven organizational and administrative skills
• Demonstrates strong interpersonal skills and collaborative abilities
• Strong written and verbal proficiency in both official languages
• Experience in group facilitation
• Fluency in French and English essential
• Broad cross-sectoral experience would be an asset

Disclaimer:This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.What we offer:

• An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
• 15 days of annual vacation + 1 personal day;
• 100% YSB-paid group health benefits;
• Pension plan from Day 1;
• A team where you get to be yourself everyday and where you have the freedom to innovate.

Join us!If you think this vacancy is a good fit, we would love to hear from you. Please to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Reasonable accommodation will be made available for applicants who require the same, whether on the basis of disability, creed or otherwise, throughout the hiring process, kindly make your needs known in advance. Applicants should know that YSB is similarly committed to providing reasonable accommodation of such needs in the workplace, up to the point of undue hardship. The selected candidate will be required to follow all mandatory Covid 19 safety protocols.

Expected salary

$60340.8 – 72446.4 per year

Location

Ottawa, ON

Job date

Sun, 23 Feb 2025 07:14:09 GMT

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