Bilingual (French) Service Representative- Insurance- Bank exp. $20- ON-SITE

Job title:

Bilingual (French) Service Representative- Insurance- Bank exp. $20- ON-SITE

Company

Teamrecruiter.com

Job description

Bilingual (French) Service Representative- Insurance- Bank exp. $20- ON-SITE, OntarioSave ApplyPosted 1 day(s) ago | Still OpenContract / Freelance Full time 20.00$ Hourly As soon as possibleDescriptionOne of our major banking clients is looking for a Bilingual (French) Service Representative- Insurance- Bank exp. $20- ON-SITELength: 9 months contract with the possibility of extensionWorking hours: 9 AM to 5 PM (EST)Location: Toronto, ON (ON-SITE)Line of business: Payment OperationsJOB DESCRIPTION
Provides accurate and professional service by telephone, written mail or e-mail. Supports administrative requirements to ensure the smooth operation of the unit. Service provided for one of the different insurance channels that offer Life Assurance products, and includes either policy holders, prospects and infinity partners, or managing general agencies (MGAs), distributors, brokers and policy holders or creditor insurance customers.

• Seeks, recognizes and acts upon opportunities to expand business relationships.
• Answers inquiries and provides accurate information about insurance products.
• Responds to information requests and follows established protocols.
• Resolves issues escalating as required.
• Processes client service requests and administrative requests according to established procedures and policies, and submits as required for approval.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Analyzes data and information to provide insights and recommendations.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Examines all official documents in advance of completing required forms to ensure appropriate authorization is available and follows established guidelines and procedures.
• Performs defined policy administration tasks and submits for approval as required.
• Supports the development of tools and delivery of training focused on delivering business
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Follows established procedures in all communications with clients – by phone, e-mail or written – to ensure that compliance requirements are met for all scenarios. Creates and maintains computer records on all systems to ensure accuracy of client information. Recommends workflow improvements to deliver a more efficient operation.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

MUST HAVE REQUIREMENTS:

• Bilingual – French & English
• 2 – 3 years of relevant experience
• MS Office (Excel, Word, MS Teams, Email)
• Technology Savy
• Verbal & written communication skills – Good.
• Organization skills – Good.
• Collaboration & team skills – Good.
• Analytical and problem solving skills – Good.

Education:
HighschoolURGENT: Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.The recruiter in charge of this role is Yangzom.If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply!Please note: Adherence to our end client’s vaccination policy is a requirement.Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES!Teamrecruiter.com IncTeamrecruiter.com is a provider of staffing and recruitment services to Fortune 500 and emerging growth companies across North America. Our consultants and account representatives work internally or externally with our clients assisting them…

Expected salary

Location

Toronto, ON

Job date

Sat, 25 Jan 2025 23:21:25 GMT

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