Branch General Manager

G4S (now part of Allied Universal) is the largest secure solutions company in the world and one of Britain’s top Employers. Our Cash Management Solutions business has expertise in secure logistics and payment services including cash and valuables transportation, cash processing, ATM and cash centre outsourcing, secure storage and retrieval and merchant services.

As an employee of G4S Cash Solutions, each role will have specific responsibilities for the identification, management and control of risk in order to safeguard the business, staff, customers, assets and reputation. Every G4S employee has a role to play in understanding and supporting the business in embedding effective risk management controls and assurance and will be integral to the effectiveness and success of G4S.

Main Purpose of Job

Join G4S as a Branch General Manager in Wymondham, Norwich and you will become part of a well-trained, tight knit team providing an essential, cash transportation service to the local community. And you will also earn a great salary and excellent benefits.

The Branch General Manager will provide overall leadership for the site, achieve the key objectives of the company and actively take responsibility to build a strong brand in the Cash Solutions industry. You will be responsible for the overall performance of the site in terms of both operational & financial areas. You will be responsible to develop and execute the business plan and the achievement of Key Performance Indicators in the areas of customer, financial, internal business processes, people and Health and safety. You will Design, Plan & Manage all site resources to enhance value to all company stakeholders. To manage the resources and work processes cost effectively and efficiently to ensure that the contractual obligations to the customer are achieved.

Key Tasks & Responsibilities

The Role

• Deliver improving financial performance for the operation, ensuring the Centre meets budget commitments
• Lead in the strategic development of the Cash Solutions automation vision
• Engage and work closely with Commercial Team to design and build business growth strategy
• Engage regularly with existing local customers served by the branch, developing relationships that support contract retention and growth opportunities
• Ensure that all staff deliver and maintain a high level of customer care by monitoring service levels and ensuring that corrective action is taken as appropriate
• Sets and agrees clear challenging objectives with subordinates, regularly monitoring their performance and taking action to address any shortfalls
• Manage site resources, identify departmental synergies to drive effective efficiencies whilst maintaining Customer and regulatory contractual obligations
• Create and develop a continuous improvement strategy involving all colleagues on site
• Develop succession planning strategies, identifying and growing talent to fill leadership and business-critical positions in the future
• Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained
• Maintains regular management meetings and communicates to all branch staff through staff briefings
• Contribute to the wider branch network as a whole by identifying and sharing best practice
• Support the wider Leadership Team in identifying and achieving Business strategic plans
• Ensure the avoidance of cash losses for both customers and the G4S business
• To continually evaluate the resources required for the Branch, to include current and future demands, ensuring capacity plans are aligned with volume reductions and fluctuations
• Prepare annual budgets and report on monthly financial position
• Ensure full compliance of all security procedures within the branch
• Ensures appropriate consultation with TU/Staff Representatives
• Undertake other duties that may reasonably be assigned to you by your line manager or the business.

Person Specification

The Ideal Candidate

• Strong Commercial background
• Excellent management / people skills
• Effective interpersonal communication
• Profit & Loss and budgetary experience
• Proven experience in customer service
• Logistics professional
• CPC qualified
• Lean Management practitioner
• Knowledge of production management
• Capable of leading a team in a time of change
• Experience of managing in a labour-intensive, multi-shift environment is essential
• The ability to challenge the norm and achieve sustainable change

It is desirable that candidates are:

• Educated to degree level or equivalent
• Have good knowledge of the Logistics or Transport industry
• Possess a good working understanding of the ATM/Cash in Transit Operation

In addition to a culture that believes in promoting from within, we offer up to five weeks paid holiday as well as the following benefits:

• Pension scheme
• Life assurance
• Flexible working policies
• We Care – providing 24/7 access to online GP, mental health support and virtual wellbeing
• HSF – Health Cash Plans
• Corporate perks and discounts (Perks @ Work and Home)
• Payroll Giving
• Training and Development Opportunities (inc Apprenticeships in England)

#LI-MH1

We also have some specific security criteria that you will need to meet:

• You must be able to pass a criminal record check as well as a personal credit and ID check.
• You’ll need to provide 10-year employment/unemployment/educational history that we can check and verify.
• You will need to be prepared to undergo airport style searches when entering and leaving our premises and be comfortable working within a secure warehouse environment.

This role will be subject to a medical review, which may include a medical assessment with an occupational health practitioner. We will provide all the training and support to help you to progress as a key member of our world-class team.

G4S Cash Solutions (UK) Ltd is committed to creating a diverse and inclusive environment where all employee’s feel respected and able to give their best and is proud to be an equal opportunity and Disability Confident employer.

We welcome the unique contributions that you can bring in terms of age, ethnicity, race, sex, gender identity and expression, nation of origin, religion, disability, sexual orientation and beliefs. If you require any reasonable adjustments during the hiring process, please do not hesitate to contact us.

What do our employees say about working for G4S?

“I joined G4S because I thought it would be good for my career progression and a very interesting job.

The application and recruitment process was very easy quick, and the trainers were very helpful.

I would definitely recommend G4S to anyone looking for work.”

“The good thing about working here is that the company provides all the training they think I need so that I have the right skills for the job I do.

I’m from Hong Kong and everyone treats me like family here. Everyone is very nice and very friendly and I’m very happy here.”

“I’m excited to start something new and different with new challenges.

It’s a very male orientated role, but that doesn’t put me off and it’s definitely suitable for both males and females.

I’ve already recommended G4S to a friend of mine!”

Allied Universal, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our acquisition of G4S in 2021 expands our footprint and infrastructure on a global and local level. Through our vast network of more than 800,000 employees, we leverage global best practices in communities all over the world. Operating in around more than 80 countries with revenues of $18 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people in today’s world. Allied Universal is There for you. For more information, please visit www.aus.com.

If this opportunity is of interest then we want to hear from you. Please click the “Apply Now” button to submit your formal application.

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