Business Continuity and Operational Resilience Manager

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Master of Business Administration

Travel Percentage :

0%

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging risks and issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Platform Securities is a wholly owned subsidiary of FIS and has 3 key UK business lines. Wealth, Transfer Agency and a Multi-Lateral Trading Facility. The core Wealth business is going through a period of stabilisation and as such we require an experienced and resilient person to roll their sleeves up and be prepared to work hard and deliver a lot of different risk and control activities.

About the role

We are seeking a risk professional with experience or detailed understanding of Operational Resilience, in line with the FCA expectations. You will work with business stakeholders to evolve, embed and strengthen the Operational Resilience framework, ultimately ensuring regulatory compliance. You will run scenario exercises, prepare Board level material, engage with stakeholders across the business and wider FIS Group and map out our important business services.

Your role will be to ensure that aspects of Operational Resilience is considered in all day-to-day business activities within the defined (and ever evolving) Platform Securities operating model. You will be responsible for ensuring that framework delivers an operational environment that allows the business to continue to provide continuity of services to clients regardless of external factors that may impact it. This role will be instrumental in shaping the future state of Operational Resilience within the business with responsibility for the modelling and framework that underpin this key requirement. Additionally, you will be someone with experience in the identification, evaluation and prioritisation of risks and risk management techniques, coupled with being able to work with Senior Management and build strong stakeholder relationships across the company. You may pick up responsibility for Business Continuity, Vendor Management, Outsource Governance, Risk Register upkeep, RCSA, ICARA and many other risk activities supporting our small risk team and the business.

Responsibilities include

• Ensuring that the businesses important business services are consistently reviewed, challenged, and bought up to date to a level that will stand up to regulatory rigour.
• Leveraging existing (and suggesting new) MI reports to identify and map out the people, processes, technology, facilities, and information that support important business services.
• Work with key business leaders to develop impact tolerance statements and stress test scenarios that could plausibly arise in the course of business in the modern world.
• Bringing the operational resiliency framework in line with other key business and regulatory constructs (e.g. Business Continuity Planning, ICARA, Consumer Duty needs).
• Adapt and evolve operational resilience plans and processes, including internal and external communication plans and liaising with key 3rd party suppliers to align and understand their levels of resiliency (and how our business fits into their structures and plans).
• Organise and facilitate scenario exercises in order to improve operational resilience capabilities, recommending areas for improving business resiliency.
• Monitoring overall adherence to the tolerances set for operational resilience. Taking appropriate action to rectify issues and report on any significant departure from the agreed tolerances.
• Building out key relationships with operational management and business leadership teams and producing supporting management information and reporting to key business stakeholders, up to Board level.

The successful individual will also support the Head of Risk with key activities which may include:

• Creating and reviewing the Monthly Risk Committee collateral
• Creating and reviewing Quarterly Board Committee collateral
• Educating operational teams on Risk identification and mitigation
• Challenging on risk events and delivery of mitigating actions
• Supporting with Risk Appetite Statements, KRI, RCSA and other risk materials
• Delivering Risk Awareness Training.

What you will bring

Enthusiasm, engagement, resilience, determination and a willingness to learn and support your colleagues.

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A modern, international work environment and a dedicated and motivated team
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in financial services & technology

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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