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Business Development Manager
Location United Kingdom
Department Sales
Employment Type Full Time
Have you ever used a self-checkout in at the grocer you frequent? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).
We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.
Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.
WHAT YOU’LL BE DOING
As a Director of Business Development, Field Services, you will drive growth and expansion into a new market segment for CPI’s Service business. This is an opportunity to leverage existing infrastructure that we have and use your skills to capture new business.
The Director of Business Development, Field Services will have a direct impact on our Service group, responsible for:
Develop and execute the Field Services business development strategy in partnership with the global sales team
Manage the sales cycle, from lead generation to prospect identification, qualification, opportunity development, and closing, using SFDC (SalesForce.com)
Identify and pursue new opportunities by identifying customer needs, requirements, and packaging solutions offerings that differentiate CPI from the competition
Prepare all documentation required for requests for proposals (RFPs).
Develop and maintain relationships with key customers and partners, including OEMs and End Customers/Operators in multiple verticals such as Retail, Financial Services and Gaming
Collaborate with the internal service team management to ensure the delivery of high-quality field services to CPI’s customers
Attend industry events, trade shows, and conferences to promote CPI’s field services offerings
Present business or marketing opportunities to company executives and management.
WHO WE’RE LOOKING FOR
You will bring a strong customer focus with well demonstrated success in negotiating and winning .
Qualifications and Requirements
Bachelor’s degree in business administration or equivalent experience in Sales/Business Development
Experience in a technical field sales or business development role, ideally within the payment solutions, kiosk or gaming industry
A strong understanding of technical field services, including service desk, maintenance, repair, and installation services
Self-motivated and results-oriented with excellent communication, analytical, and problem-solving skills
Demonstrated ability to develop and maintain relationships with customers, partners, and internal stakeholders
Strong business acumen.
Effective communication and negotiation skills.
Detail-oriented and persuasive
Ability to travel domestically/internationally as required (up to 50%)
Personal Attributes
This role requires a dynamic individual who enjoys serving our customers and has the tenacity to negotiate deals for uncovered opportunities. Desired attributes include:
Action Oriented:You display a sense of urgency and are known for being a timely decision maker
Customer Service Oriented:You possess a drive to serve your “customers” and focus on responding promptly to project team needs
Facilitator:You are good at negotiating win-win solutions
Organized:You assemble all necessary materials and information before starting a task
Presentation skills:You are confident when speaking to groups and presenting information
Quality written communication:Your writing is concise and descriptive, and you believe it is necessary to “overcommunicate” project status/updates
WHAT WE’RE OFFERING
Opportunity to work with global team
Flexibility
Good work environment
Competitive salaries
25 days Holiday plus Bank Holidays
Private Healthcare
Contributory Pension scheme
Life insurance
Sound interesting? Come see why we areOneCPI (https://www.cranepi.com/en/careers) !
CPI is part of Crane NXT
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
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