Business Intelligence Manager

Job title:

Business Intelligence Manager

Company

Cisco Systems

Job description

What you’ll do:As a Business Intelligence Manager you will lead the design and development of Salesforce CRMA analytics experiences.Responsibilites:

• Provide guidance on best practices and ensure continuous professional development of the team.
• Work closely with business partners to understand their requirements and translate them into technical solutions.
• Design, solution, and build data visualization products to be consumed by our Sales & CX Leadership teams.
• Participate in agile ceremonies and execute against a prioritized backlog of data visualization and business intelligence tasks.
• Work with a supporting cast of analysts and engineers to understand requirements and develop CRMA dashboards to embed in Salesforce Experience Cloud sites..
• Implement UX components by following CRMA dashboard design principles and deliver new capabilities, PoC dashboards, and predictive models.
• Partner closely with data engineering to ensure on-time delivery of components and features..
• Develop and maintain internal product documentation. This may include but not limited to data sources and ERDs, logical definition defined in the presentation layer, and visual assets/libraries (including images, styles, colors, etc).
• Oversee data quality including validation, cleansing/scrubbing data in the presentation layer.
• Ensure effective communication and collaboration between the IT department and other business units.

Who You’ll Work WithYou will be working with the DigitalX Connected Console Team, a department within Cisco’s Operations. Our mission is to create an exceptional unified Insights and Analytics experience for Sales and CX Sellers, driving recurring revenue and performance growth for Cisco. This team plays a crucial role in identifying, positioning, and selling more Cisco products and services to our customers, supporting our transition to a recurring revenue model.In this role, you will have the opportunity to work with senior leadership on high-visibility and strategic programs. You will also gain exposure to various partner teams such as Sales, Customer Success, Renewals, and IT. Operating in a matrixed environment, you will collaborate closely with other business leaders, analysts, data engineers, UI engineers, and process architects.Who You AreYou are a Teammate, open minded, patient while at the same time you are be able to proactively persuade others to on board or take actions, takes ownership, is a learner, and does not hesitate to provide interpersonal support as needed. You have good communication and presentation skills with demonstrable experience communicating to senior leadership.Minimum Qualification:

• Bachelor’s degree in computer, electronics, communication, or related field
• 10+ years of experience using Business Intelligence visualization tools like Einstein Analytics, Tableau for the creation and automation of Enterprise Scale dashboards.
• Strong visualization design and development experience with Salesforce Analytics, Tableau and/or other Business Intelligence tools.
• 2+ years in UX development and understanding of how to effectively embed dashboards into existing applications. Experience with HTML, CSS, and JavaScript is required.
• Possesses a solid foundation in data analytics, an understanding and foundation in data science.
• Solid understanding of data and reporting platforms and processes.
• Proficiency in Einstein Analytics (formerly known as Salesforce Analytics Cloud) and experience in developing and deploying analytics solutions on the platform.

Preferred Qualification:

• Knowledge of Cisco’s business and data platforms
• GCP, Snowflake, SAP HANA, SFDC, CRMA knowledge is desired
• Experience in Cisco and Sales/Marketing highly preferred as ideal candidate will have working knowledge of the CX business and relevant data architectures.

Why Cisco?#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCiscoMessage to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate’s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Expected salary

$130500 – 178900 per year

Location

Vancouver, BC

Job date

Sat, 10 Aug 2024 22:38:29 GMT

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