Business Support Intern

Job title:

Business Support Intern

Company

Back Market

Job description

Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).Named one of the World’s Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps . We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.Be part of an exciting and growing international adventure that will change the way the world consumes tech.As a Business Support Intern, you will support the team in converting potential sellers from all European countries into certified Back Market sellers. You will provide new sellers with a seamless and positive onboarding experience, ensuring they meet the quality and minimum selling requirements. At the same time, you will work closely with multi-functional teams on projects to improve internal processes.Your Mission (If You Accept It): 🏅

• User onboarding, by providing them with professional written support via Salesforce (from seller sign-up through to activation day as a new Back Market seller)
• Build strong relationships with your sellers to ensure a great start to their Seller journey
• Work hand in hand with the Seller Activation Manager in monitoring and improving the Key Performance Indicators
• Project management related to the continuous improvement and efficiency of the activation processes

You’re At The Right Place If: 🌟

• Looking for a 6 months internship (from January to June 2025)
• You are currently enrolled in a M1 or M2 (or equivalent MsC, 4th year of BBA).
• English is no-brainer (fully professional capability/fluent). If you’re extra cool and speak more languages (French, German, Spanish), bonus points for you! French & English skills are preferred for this role!
• Looking for a full-time role (35H/week) in Paris, France
• Your French school provides you an internship agreement for the required dates.

Recruitment Process: 😎

• HR interview with a Talent Acquisition Specialist (via Zoom – 30 min)
• Home assignment / technical test
• Technical interview with the manager (via Zoom – 30 min)
• Cultural fit interview with another team member (via Zoom – 30 min)

WHY SHOULD YOU JOIN US ? ✌🏼– A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!– An attractive salary, multiple benefits (meal tickets, health insurance, etc…), internal events, etc…– Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!– A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!– We embrace work life balance which includes flexible working hours and the opportunity to work from home.– A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.

Expected salary

Location

Paris

Job date

Sat, 14 Sep 2024 02:37:02 GMT

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