Business Systems Manager

Job title:

Business Systems Manager

Company

Joma Jewellery and Katie Loxton

Job description

THE OPPORTUNITYWe are seeking a highly organised and communicative professional to join our team as a Business Systems Manager.In this role as Business Systems Manager, you will work closely with third-party developers to refine processes, enhance efficiency, and recommend improvements, with a particular focus on NetSuite and ecommerce platforms. Whether your background is technical or non-technical, your ability to clearly communicate processes to internal stakeholders is crucial. You’ll lead efforts to improve the efficiency and effectiveness of our core business systems, collaborating with our UK and USA teams to ensure seamless system functionality and maintain data integrity across operations.Your key responsibilities will include managing system integrations, leading implementation projects, providing expert support, conducting audits, identifying improvement opportunities, documenting system configurations and ensuring continuous process development.If you’re a NetSuite expert with a passion for ecommerce, thrive in a fast-paced environment and have a keen eye for system enhancements, we want you on our team!You will be based at our Head Office in Banbury, Oxfordshire, with the flexibility to work from home two days a week on average depending on business needs.BEHIND THE BRANDSWe’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.HOW YOU’LL CONTRIBUTE

• Managing and supporting business systems, particularly NetSuite and ecommerce platforms
• Overseeing system integrations and ensuring data integrity across platforms
• Leading and participating in system implementation projects, ensuring smooth transition to live environment
• Providing expert-level support and troubleshooting for business systems, working closely with internal teams and third-party vendors
• Conducting regular system audits to ensure compliance and efficiency
• Developing and implementing best practices for system use and management
• Training staff on the effective use of business systems
• Identifying and implementing opportunities for process improvements
• Documenting system configurations, processes, and changes thoroughly
• Any other ad hoc duties as reasonably requested by the Company

THE TALENT YOU’LL BRING

• Extensive experience with NetSuite, including system implementation, integration, and management
• A strong understanding of ecommerce platforms and their integration with ERP systems
• The ability to adapt to changing business priorities
• Excellent verbal and written communication skills across all levels, with the ability to explain technical issues in non-technical terms
• Excellent organisational skills
• The ability to build strong working relationships with a variety of people from different backgrounds or roles
• Knowledge of business processes and ERP systems
• Previous experience in ecommerce and understanding of ecommerce-related technologies

PERFECTLY PACKAGED

• A salary of circa £45,000
• 25 days holiday rising to 27 with length of service, plus bank holiday
• A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our

on our careers portal * Opportunities to make an impact as well as learn and develop further

• An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal

Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.

Expected salary

£45000 per year

Location

Banbury, Oxfordshire

Job date

Sun, 01 Sep 2024 07:53:11 GMT

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