Business to Business Sales Manager (At Home)

Job title:

Business to Business Sales Manager (At Home)

Company

Iberdrola

Job description

Business to Business Sales Manager (At Home)Location Home Based with requirement to travel across the UKSalary from £43,000 + 10% bonusClosing Date Monday 24th Feb – Early applications are encouragedHelp us create a better future, quickerThe Business-to-Business Sales Manager will have responsibility for identifying and developing Sales opportunities, activities and channels with and through a variety of partnership organisations and groups in an identified geographic area, to deliver ambitious customer growth targets across our Domestic customer base.Reporting to the Senior Operational and Client Services Manager the Business to Business Sales Manager will manage a team of Telesales Account Managers to deliver our sales growth targets.This will involve planning and co-ordination of their activities, reviewing performance on a regular basis against plans and targets. This role will focus on the Smart Meter & At Home Sales Channel.The role holder will act as Principle Account Management contact for external partners, building relationships with Senior Managers across our external partners and supporting them to deliver their contractual obligations to ScottishPower. The post holder will be able to influence and negotiate with these partners with the support of the Sales Development Manager & Head of Sales.The role holder will also have responsibility for the execution and delivery of the operating plan through development of close working relationships with internal Senior Management and relevant key stakeholdersWhat you’ll be doing

• Deliver Operating Plans to recruit new Domestic Sales opportunities and partnerships that will enable the channel to achieve its respective: sales, financial, quality and compliance targets through the agreement of stretch targets and objectives with the Account Management Team.
• You will look for growth opportunities through each of the Business to Business partnerships, and through the establishment of new partners you will push for increased sales delivery.
• Deliver success through the effective management of key business drivers, i.e. KPI’s, Cost, Retained/Gained Volumes, Customer Numbers and budgets within the designated areas.
• Deliver sales targets and objectives, in line with the Sales Plan for each area, and hence deliver divisional targets including improved margins, within designated areas. By deployment of effective business development plans, and through engagement with the Account Managers you will be responsible for ensuring the appropriate monthly, quarterly and annual checks are in place to deliver the targets.
• Provide clear guidance and be the local point of contact for any business looking to contract with Scottish power for Domestic sales. Provide support and direction to new partners and all Scottish Power business stakeholders, training & account management teams by being the key point of contact in each local area.
• Initiate and complete complex negotiations, within agreed parameters to win business from industry competitors with Domestic & SME partners, at Director/Owner Level – using dynamic bespoke proposals in order to gain partnerships within tight financial and quality constraints.
• Account management of all partners on a frequent basis, reviewing performance and costs against targets with the Management team and where required, recommending pro-active resolution plans and performance enhancement activities.
• Establish & maintain reporting & controls for ongoing monitoring of performance, including sales quality & compliance, of all new business partnerships and opportunities in your territory. Provide continued support and recommendations to be made on how to further performance manage, develop & improve these further with other Business to Business Development Managers, Territory Development Managers and Sales Development Representatives.
• Through pro-active analysis of all operational areas, ensure compliance with legal and regulatory commitments, and effectively manage customer contracts in line with ScottishPower guidelines. Ensure that all areas of Sales are compliant with all regulatory legislation (Legal, Ofgem).
• Through your local knowledge and customer insights ensure all sales and competitor activities are accurately reported to enable senior management to make policy decisions based on up to date market information.
• Lead all staff through the issues created within a continuously changing environment, encouraging others to change through leading by example.
• Lead and motivate the “Telesales Team”, influence employee turnover and retention, and maintain at acceptable levels. Conduct succession planning and development review boards to identify talent and potential. Manage the recruitment and hiring of staff in line with departmental budgets.
• Required to manage staff that sell and negotiate individual contracts within a complex and dynamic environment to a high level of professional ability.
• To manage all controllable costs, at a local level within agreed budget constraints. Work towards eliminating any unnecessary expenditure, as well as extracting full value for all monies spent. Implement and deliver a sales strategy to deliver required targets from existing and potential customers, and ensure coordination with other ScottishPower Divisions to deliver the desired overall divisional sales result.

What you’ll bring

• Strong influencing and stakeholder management ability with excellent communication and presentation skills
• Highly Numerate and analytical.
• Commercial with a strong focus on margin optimisation
• Sales focused, strong understanding of the value of service and customer engagement
• Line management experience in a Sales, Business or Project Management role – with experience of managing third party providers.
• In depth understanding of Outsourced Sales inc. Affinity Partnerships, external Call Centre operations and Face to Face sales channels.
• Educated to degree level or equivalent in a relevant numerical discipline or equivalent experience.
• Knowledge of the Smart Meter install programme

What’s in it for youAs well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that – so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday Purchase – perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPowerScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to .IMPORTANTAdvert will close at 23:59 GMT the day before Job Posting End Date belowMobilityPlease note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.IMPORTANTAdvert will close at 23:59 GMT the day before Job Posting End Date below February-25-2025

Expected salary

£43000 per year

Location

Glasgow

Job date

Sun, 09 Feb 2025 08:22:01 GMT

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