Café Customer Assistant – Christmas – Handforth

Job title:

Café Customer Assistant – Christmas – Handforth

Company

Marks & Spencer

Job description

Job Description:Café Customer Assistant – Christmas – Handforth– Peak vacancy for Christmas period
– Customer Assistant role in the Café at the Handforth store
– Contracted 22.50 hours per week
– Afternoon into Evening shifts
– Standard rate of Pay at £12.00 per hourDue to the nature and responsibilities of this role, all applicants MUST be at least 18 years of age.Working PatternPlease note that there are two vacancies available, each with their own working pattern.
Please state your preference upon interview, although the final decision will be at the Hiring Manager’s discretion.VACANCY 1
Wednesday 10:00-16:00
Friday 10:00-16:00
Saturday 11:00-19:00VACANCY 2
Monday 10:00-16:00
Friday 10:00-16:00
Saturday 11:00-19:00Job Description:
PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.Key Accountabilities· Serve our customers efficiently, both on the shop floor and at service points· Keep the store clean and tidy, ensuring that our shelves are always stocked with product· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.· Build expert product knowledge to sell and recommend our products and services· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every timeKey Capabilities· High levels of customer service· Committed to delivering excellent work with great attention to detail· Open to and acts upon feedback, asking for this regularly· Takes accountability for planning and managing own workload efficiently· Strong communication skills· Adaptable to changing situations· Builds positive relationships by being a good listener· Good level of digital capabilityEveryone’s WelcomeM&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.About Us:M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.About the Team:Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online – day in, day out.By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

Expected salary

£12 per hour

Location

United Kingdom

Job date

Fri, 18 Oct 2024 22:10:23 GMT

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