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Call Center Coordinator
2400005N
: Jan 26, 2024, 3:36:33 PM
: Central-42 West Madison Street (Diverse Learner Supt&Svcs)
CPS Non-Union Job Grade: S04
: 44,000.00 – 57,500.00
Position Type: Non-Union Position
Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600+ schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
The Office of Diverse Learner Supports and Services (ODLSS) works to support networks, schools, and families with all issues related to special education, including instruction, interventions, and legal and compliance supports.
The Call Center Coordinator will be held accountable for the following responsibilities:
In order to be successful and achieve the above responsibilities, the Call Center Coordinator must possess the following qualifications:
Education Required:
Experience Required
Knowledge, Skills, and Abilities:
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
Be Fully Vaccinated or Submit to Weekly COVID-19 Testing – Employees are required to be fully vaccinated within 30 days of their hire date. Full vaccination is defined as at least two weeks after your second shot of a two-shot vaccination course, or at least two weeks after a one-shot vaccination course. Unvaccinated staff must submit to weekly testing.
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