Express Services
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Call Center/CSR
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Located in Kalispell, MT
Salary: $17.50
Express Employment Professionals is hiring for a “Call Center/CSR” for a local Flathead Valley company!
Work schedule; Monday to Friday; 8:00 AM – 5:00 PM
Responsibilities:
- Answer incoming telephone inquiries for Bank providing prompt and extraordinary service.
- Correctly and efficiently transfer calls to outside offices and staff members
- Process telephone transfer requests, check orders, stop payments, Visa Check Card orders/reorders
- Provide customer service on ACH and ATM inquiries and disputes, process cash management/on-line banking inquiries and resets
- Provide statement printouts and check copy requests
- Provide viable solutions to meet customer needs, while conforming to Bank regulation and policies and providing extraordinary service
- Refers services and products to include Dime-A-Time, Xpress phone, on-line banking, e-statements, ODP’s
- Basic knowledge of bank products to include deposit products such as checking, savings, money market, CD’s, on-line banking, VISA check cards; and lending products such as consumer/heloc/mortgage products. Promotes Tell-A-Friend.
- Proper usage of System as well as other supporting systems
- Basic knowledge of compliance and regulatory issues – i.e. certain regs (E, CC)
Requirements
- Customer service experience
- Sales experience
- banking knowledge preferred
“Apply Now” or call Express Employment Professionals at 406-257-2255 to get started today!
Express Employment Professionals can help you find the type of job that perfectly fits your needs and abilities, and you’ll never pay a fee for our services and support.
Locally owned. Working with local companies. Putting local people to work.
Express Office: Kalispell
4 Sunset Plaza
Suite 101
Kalispell, MT 59901
Email us
Apply Now
Call Center/CSR
Share
Located in Kalispell, MT
Salary: $17.50
Express Employment Professionals is hiring for a “Call Center/CSR” for a local Flathead Valley company!
Work schedule; Monday to Friday; 8:00 AM – 5:00 PM
Responsibilities:
- Answer incoming telephone inquiries for Bank providing prompt and extraordinary service.
- Correctly and efficiently transfer calls to outside offices and staff members
- Process telephone transfer requests, check orders, stop payments, Visa Check Card orders/reorders
- Provide customer service on ACH and ATM inquiries and disputes, process cash management/on-line banking inquiries and resets
- Provide statement printouts and check copy requests
- Provide viable solutions to meet customer needs, while conforming to Bank regulation and policies and providing extraordinary service
- Refers services and products to include Dime-A-Time, Xpress phone, on-line banking, e-statements, ODP’s
- Basic knowledge of bank products to include deposit products such as checking, savings, money market, CD’s, on-line banking, VISA check cards; and lending products such as consumer/heloc/mortgage products. Promotes Tell-A-Friend.
- Proper usage of System as well as other supporting systems
- Basic knowledge of compliance and regulatory issues – i.e. certain regs (E, CC)
Requirements
- Customer service experience
- Sales experience
- banking knowledge preferred
“Apply Now” or call Express Employment Professionals at 406-257-2255 to get started today!
Express Employment Professionals can help you find the type of job that perfectly fits your needs and abilities, and you’ll never pay a fee for our services and support.
Locally owned. Working with local companies. Putting local people to work.
Express Office: Kalispell
4 Sunset Plaza
Suite 101
Kalispell, MT 59901
Email us
Apply Now
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